Reviews

Here’s what our customers are saying about us!

From 208 reviews
Amanda
Amanda
Thomas G. came out on a Saturday to do a tune up on our garage door. He was upfront about what was wrong and what needed to be fixed. Everything was explained and he answered any questions we had throughout the entire process. He even … read more
via Google
Mohsen Shiraz
Mohsen Shiraz
The Employe Did a fine job. Quick and efficient. Fair price. Garage door function super quiet and smooth now. Thanks!
Response from business owner
Thank you so much Mohsen! We very much appreciate your time and business, and it was such a pleasure working with you. Warm Regards, O’Brien Staff.
via Google
Robert Williams
Robert Williams
Tom G is a great technition. Very clear and thourough and explained everything he did to make my garage door work smoothly again. Will recommend to family and friends.
Response from business owner
Thank you kindly Robert! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure servicing your garage door for you! We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Bob Ruf
Bob Ruf
Your repairman Thomas is an awesome customer caring person. In our eyes we call him a good Christian. You should be grateful to have an awesome employee like him!
Response from business owner
Thank you kindly Bob! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure servicing your garage door for you on Saturday. We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Laura Bonack
Laura Bonack
Thomas G. is the best! He came out last week to see what could be done and let us know a few different options. Even though our coupon was outdated, the girl on the phone said they would honor those prices, so our service call was $38 and… read more
Response from business owner
Hello Laura! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas. It always makes our day to hear such amazing feedback from our valued customers! It was an absolute pleasure installing your new spring system for you! We are so happy to have also been able to assist you with your other garage door needs while we were out yesterday. We thank you so very much for your time, your business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
naturekid 1
naturekid 1
Tommy G. Did a fine job. Real Nice fella. Quick and efficient. Fair price. Garage door function super quiet and smooth now. Thanks!
Response from business owner
Thank you very much! We are so happy to hear that your service experience with Thomas was great. It was an absolute pleasure servicing your garage door for you! We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Karen H.
Karen H.
I felt my garage door was louder than necessary. I spent a good part of the Polar Vortex worrying if something was going to snap off.A tune up was well overdue. I'd seen the coupons in the mailers and thought that it would be worth a … read more
Response from business owner
Hello Karen! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas and our team. It always makes our day to hear such amazing feedback from our valued customers. We work very hard to provide the best customer experience possible, and we are so pleased to hear we were up to your standards! It was an absolute pleasure servicing your garage door for you on Saturday! We thank you so very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
De H
De H
Thomas was very nice and explained everything he was doing/recommended to be done. He was a pleasure and I'm happy with the service he provided.
Response from business owner
Thank you so much De! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure working with you on Tuesday. We thank you for your time, your business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
S Bilotta
S Bilotta
Thomas G was an excellent repair provider. Professional, helpful and knowledgeable. Old Garage runs like new!
Response from business owner
Thank you kindly Stephen! We are so happy to hear that your service experience with Thomas was so great. It was an absolute pleasure working with you yesterday! We thank you for your time, business, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Chad Dunning
Chad Dunning
Great business , staff and always satisfied with the 5 star work that is done!
Response from business owner
Thank you kindly Chad! We very much appreciate your kind words regarding your service experiences with us over the years. It has been such a pleasure working with you and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Wolfegang Klinkhammer
Wolfegang Klinkhammer
Thomas G came out day of my call and I gotta say money well spent. Thanks for making it easy!
Response from business owner
Thank you kindly Wolfegang! We are so happy to hear that you had such a great service experience with Thomas yesterday. We thank you for your time, your business, and it was an absolute pleasure working with you! Warm Regards, O'Brien Staff.
via Google
Caroline Dodds
Caroline Dodds
I had O’Brien come out for a tune up and reprogramming of the automatic door on a house I just bought. Thomas G. was knowledgeable, friendly and rapidly fixed my keypad. When it mysteriously stopped working ThomasG came right back and fixed… read more
Response from business owner
Thank you kindly Caroline! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure performing your garage door tune-up and reprogramming your keypad for you this past week! We thank you so much for your time, your business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Gene Kamholz
Gene Kamholz
The gentleman that installed and did all the repairs was phenomenal. Brian was above and beyond customer service very detailed oriented which I was very appreciative of. I would give this young man five stars every single time he was … read more
Response from business owner
Hi Gene! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Brian. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you this past week! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Bella Burns
Bella Burns
Fast and reliable garage door installation! Technician was knowledgeable and professional. Highly recommend this local company!
Response from business owner
Thank you kindly Bella! We are so happy to hear you had such a great experience with our technician. It was such a pleasure installing your new garage door for you last week! We thank you for your time and business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
via Google
Brad Szalacinski
Brad Szalacinski
This is the 3rd time (with different properties) we have used O’Brien Garage Doors. Thomas G was the service tech for the last two calls. Thomas is very personable, on time, and does great work at a fair price. Thomas even stayed late in… read more
Response from business owner
Hello Brad! Thank you so very much for taking the time to come leave such kind words regarding your recent and previous service experiences with Thomas. It always makes our day to hear such kind words from our valued customers! It has been such a pleasure working with you over the years. We thank you for your time, your business, and we very much look forward to working with you, and your son, for many years to come! Warm Regards, O'Brien Staff.
via Google
Patti Fisher
Patti Fisher
Georgia from the office was very helpful and was able to get me an appointment quite quickly, with a variety of dates & times.Service Technician Thomas G. did a great job repairing my garage door. Quick, professional service, and a good … read more
Response from business owner
Hello Patti! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with both Georgia and Thomas. It was such a pleasure working with you on Saturday! We thank you for your time and business and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
via Google
Thomas Dayton
Thomas Dayton
I was expecting a costly repair but O'Brien is VERY reasonably priced. The technician, Thomas, came and troubleshooted the issue and explained what he was doing every step of the way. He was easy to talk to and I was comfortable with his … read more
Response from business owner
Thank you so very much Thomas! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure servicing your garage door for you today. We thank you for your time, your business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Julia Wachs
Julia Wachs
Thomas G. was very professional and was able to fix our problem in one visit. Great prices and great staff!
Response from business owner
Thank you kindly Julia! We are so happy to hear that you had such a great service experience with Thomas on Thursday. It was such a pleasure working with you! We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Dan Miller
Dan Miller
Friendly, thorough technician who came out in a snowstorm, but he didn't wear a mask when he came into our house. The company needs to enforce this policy to keep employees and customers safe.
Response from business owner
Hi Dan! Thank you for your kind words regarding your service experience with us. We are so very happy to have been of assistance in servicing your garage door for you last week! We very much apologize for the confusion with the mask. It is definitely our policy to be wearing masks when working with our valued customers. We will be having a meeting with the technician to see why he did not, and make sure that he knows that this continues to be required on our end, as the health and safety of our community is our high priority. We thank you for your time, your business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Alexa Jansen
Alexa Jansen
I had my new garage door installed on the same day I called. Thomas G did a wonderful job! I will definitely call again in the future.
Response from business owner
Thank you kindly Alexa! We are more than happy to hear that your service experience with Thomas was great. It was an absolute pleasure installing your new garage door for you. We thank you for your time, your business, and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Varuca Salt
Varuca Salt
Thomas G. was the technician that came out to fix my garage door. I backed in to it the night before and was convinced I would need a completely new door. After assessing the damage it turned out to be a simple fix that was VERY … read more
Response from business owner
Thank you kindly Varuca! We are so happy to hear that you had such a great service experience with our technician Thomas. It always makes our day to hear such kind words from our valued customers! We are so happy to have been of assistance in servicing your garage door for you. We thank you for your time, your business, and we wish you a wonderful weekend. Warm Regards, O'Brien Staff.
via Google
Joe
Joe
It’s normally bad enough when you’re going to open your garage door on your way to work early morning and realize that it’s broken that’s bad enough but when it happens to you on New Year’s eve week like two days away that’s a horrible … read more
Response from business owner
Hello Joe! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas and our team. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance during the New Year holiday and it was an absolute pleasure replacing your garage door spring for you! We are so glad to have had the pleasure of working with you and we very much look forward to being your garage door company of choice for many years to come. We thank you so very much for your time, your business, and we wish you a wonderful rest of your week and a happy and safe 2021!! Warm Regards, O’Brien Staff.
via Google
Larry Simons
Larry Simons
Great technicians, fast work and up front pricing.
Response from business owner
Thank you very kindly Larry! It was such a pleasure working with you on Thursday and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Megan/Ryan Wene/Roth
Megan/Ryan Wene/Roth
Thomas G stopped out the same day we called to replace our broken garage door springs. This happened the day after Christmas which I did not expect to happen. He was very helpful to answer all our questions and could not have been nicer. … read more
Response from business owner
Thank you kindly Megan and Ryan! We are so happy to hear you had such a great service experience with our technician Thomas. It was an absolute pleasure installing your new garage door springs for you today! We thank you for your time, your business, and we very much look forward to being your garage door company of choice for years to come. Warm Regards, O'Brien Staff.
via Google
Travis Neuber
Travis Neuber
I called to have my garage door looked at, and I'm glad I did! One of my springs was 100% Broken. Thomas G took the time to explain the whole process to me! Along the way we found other issues that needed to be addressed. Thomas G was VERY … read more
Response from business owner
Thank you very kindly Travis! We are more than happy to hear that your service experience with Thomas was so great. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure installing your new garage door springs and servicing your garage door for you today. We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Kelly Jensen
Kelly Jensen
Thomas G. From O'Brien was so friendly, kind, and helpful! He got the job done quickly and efficiently. Then, he showed me some tricks and gave me some tips. I would highly recommend!
Response from business owner
Hello Kelly! Thank you so much for taking the time to come leave kind words regarding your recent service experience with Thomas. It was such a pleasure working with you yesterday! We thank you for your time and business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
via Google
Mark Ganske
Mark Ganske
Thomas G met me at my garage showed him my problem and explained to me what needed to be done and fixed what needed to be done cleaned up and garage door goes up like a champ Thank you Thomas G
Response from business owner
Thank you kindly Mark! We are so happy to hear you had such a great service experience with our technician Thomas. It was such a pleasure servicing and getting your garage door working smoothly for you! We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
via Google
Stephen Lopes
Stephen Lopes
Next-day service scheduled (door opener upgrade). Thomas G was fantastic. Not just on the installation but a real joy to speak with as well. Great personality. Thanks O'Brien & thanks Thomas.
Response from business owner
Hello Stephen! Thank you so much for taking the time to come and leave kind words regarding your recent service experience with Thomas. We are so happy to have been of assistance in installing your new garage door opener for you yesterday! We thank you for your time and business, and we hope you have a wonderful rest of your week. Warm Regards, O'Brien Staff.
via Google
elizabeth lundgen
elizabeth lundgen
We just had O’Brien garage doors out to service our door. Thomas G was very informative and professional in explaining what needed to be done now, and what might need to be done in the future. He showed us what we need to do to keep the … read more
Response from business owner
Hello Elizabeth! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure servicing your garage door and working with you this past week. We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Michael Endres
Michael Endres
This was one of the best experiences I have had with garage door repairs. The young lady called 30 minutes prior to arrival, kept me in formed on when the service tech would arrive. Very professional and friendly.My tech, Thomas G. was … read more
Response from business owner
Hello Michael! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas. It always makes our day to hear such great feedback from our valued customers! It was an absolute pleasure servicing your garage door for you on Monday. We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Paul Raasch
Paul Raasch
Awesome Customer Service! Spoke to Georgia, she corresponded quickly and provided additional information. Tom took care of our problem, explained exactly what was wrong and what he did to repair the unit. Very friendly and thorough. … read more
Response from business owner
Thank you kindly Paul! We are so happy to hear you had such a great service experience with both Georgia and Tom. It was an absolute pleasure servicing your garage door for you yesterday! We thank you for your time, your business, and we very much look forward to working with you and installing your garage door for you in the Spring. Warm Regards, O'Brien Staff.
via Google
J Chavez
J Chavez
Highly recommend. They are timely and I feel reasonably priced. Thomas was our service man was very informative, professional, and friendly. You won't go wrong with O'Brien garage doors.
Response from business owner
Thank you so very much! We are so happy to hear that you had such a great service experience with our technician Thomas. It was such a pleasure getting your door back on track for you yesterday! We thank you so very much for your time and business and we wish you wonderful rest of your weekend. Warm Regards, O'Brien Staff.
via Google
J Chavez
J Chavez
Highly recommend. They are timely and I feel reasonbly priced. Thomas was our service man was very informative, professional, and friendly. You won't go wrong with O'Brien garage doors.
Response from business owner
Thank you so very much! We are so happy to hear that you had such a great service experience with our technician Thomas. It was such a pleasure getting your door back on track for you yesterday! We thank you so very much for your time and business and we wish you wonderful rest of your weekend. Warm Regards, O'Brien Staff.
via Google
Timothy Braun
Timothy Braun
I placed a call to O'Brien for a broken spring and was given a window of 1-4 for service the same day. Thomas the tech called at 3:30 to say he was on his way – he arrived by 4:00 and completed the project by 5:30 PM. Very neat and … read more
Response from business owner
Hello Timothy! Thank you so very much for taking the time to come and leave such kind words regarding your recent experience with our technician Thomas. It absolutely makes our day hearing such great feedback from our valued customers! We are so happy to have been of assistance in replacing your garage door springs for you on Wednesday. We thank you so very much for your time, your business, and it has been an absolute pleasure working with you over the years! Warm Regards, O'Brien Staff.
via Google
Payman Homayouni
Payman Homayouni
Tom G from O’Brien did an awesome job! He was on time, listened to the issue with our garage door. Explained the solution and completed the work. Garage left clean and garage door is working great!Thank you!
Response from business owner
Thank you kindly Payman! We very much appreciate your kind words regarding your recent service experience with Thomas! It was an absolute pleasure installing your new garage door springs for you. We thank you very much for your time, your business, and it has been such a pleasure working with you over the years! Warm Regards, O'Brien Staff.
via Google
Payman Homayouni
Payman Homayouni
Tom G from O’Brien did an awesome job! He was on time, listened to the issue with our garage door. Explained the solution and completed the work. Garage left clean and garage door is working great!Thank you!
Response from business owner
Thank you kindly Payman! We very much appreciate your kind words regarding your recent service experience with Thomas! It was an absolute pleasure installing your new garage door springs for you. We thank you very much for your time, your business, and it has been such a pleasure working with you over the years! Warm Regards, O'Brien Staff.
via Google
Sadia Q
Sadia Q
Thomas G did an outstanding job on our garage doors! I would highly recommend that anyone who is looking for garage door repairs or installation to call O’Brien garage door repair specialist and ask specifically for Thomas Gamedinger.Not … read more
Response from business owner
Hello Sadia! Thank you so very much for leaving such kind words regarding your exceptional service experience with our technician Thomas. It always makes our day to hear such great feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you on Wednesday. We thank you so very much for your time, your business, and it was an absolute pleasure working with you! Warm Regards, O’Brien Staff.
via Google
Margaret Bradley
Margaret Bradley
Thomas g did a very good job on my senors good customer service thank u thank u thank u
Response from business owner
Hi Margaret! We are more than happy to hear that your service experience with Thomas was great. It was an absolute pleasure rewiring your safety sensors for you yesterday! We thank you for your time, your business, and look forward to being your garage door company of choice for years to come! Warm Regards, O'Brien Staff.
via Google
Margaret Bradley
Margaret Bradley
Thomas g did a very good job on my senors good customer service thank u thank u thank u
Response from business owner
Hi Margaret! We are more than happy to hear that your service experience with Thomas was great. It was an absolute pleasure rewiring your safety sensors for you yesterday! We thank you for your time, your business, and look forward to being your garage door company of choice for years to come! Warm Regards, O'Brien Staff.
via Google
Bennet Cato
Bennet Cato
Keep appointment time, timely service and very knowledgeable, helpful technician.
Response from business owner
Thank you kindly Bennet! We are so happy to have been of assistance in servicing your garage door for you yesterday. We thank you so very much for your time and business and wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Bennet Cato
Bennet Cato
Keep appointment time, timely service and very knowledgeable, helpful technician.
Response from business owner
Thank you kindly Bennet! We are so happy to have been of assistance in servicing your garage door for you yesterday. We thank you so very much for your time and business and wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Alex Grob
Alex Grob
As usual, service was performed professionally at a fair price. We will continue to use O’Brien for our garage door needs.
Response from business owner
Thank you kindly Alex! We are so happy to have been of assistance in servicing your garage door for you on Thursday. We thank you for your time and business, and we look forward to being your garage door company of choice for years to come! Warm Regards, O'Brien Staff.
via Google
Alex Grob
Alex Grob
As usual, service was performed professionally at a fair price. We will continue to use O’Brien for our garage door needs.
Response from business owner
Thank you kindly Alex! We are so happy to have been of assistance in servicing your garage door for you on Thursday. We thank you for your time and business, and we look forward to being your garage door company of choice for years to come! Warm Regards, O'Brien Staff.
via Google
Rosa Kogelmann
Rosa Kogelmann
Springs broke on my garage door needed repair so I called O’Brien Garage Doors because I seen good reviews and a repair technician named Thomas G came out the next morning. No waiting! Thomas G was very helpful and explained what needed … read more
Response from business owner
Thank you kindly Rosa! We are so happy to hear you had such a great service experience with our technician Thomas G. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure replacing your garage door springs for you on Tuesday. We thank you so very much for your time and business, and we wish you a wonderful weekend! Warm Regards, O'Brien Staff.
via Google
Jane Albrecht
Jane Albrecht
I’m very pleased with O’Brien Garage Door Specialists!! Thomas G.’s professional, knowledgeable & carefully precise work on my over-size garage door was a pleasant experience & what a blessing – it was a great deal!! Couldn’t be happier… read more
Response from business owner
Hello Jane! Thank you so very much for taking the time to come and leave such kind words regarding your recent experience with our technician Thomas. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure servicing your garage door for you on Wednesday. We are so happy to hear that your door is now both functional and a perfect fit for you! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Nick Fons
Nick Fons
Thomas did a fantastic job. Thank You
Response from business owner
Hello Nick! We are so happy to hear that you had a great service experience with our technician Thomas. It was such a pleasure installing your garage door opener for you on Tuesday! We thank you for your time, your business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
via Google
Chris S
Chris S
A spring broke on my garage door and called them out to fix it. Arrived on time and repaired it quickly. Had them replace some cables, pulleys and adjusted the door. The end result was a garage door that operated like it was new. The … read more
Response from business owner
Hello Chris! Thank you so very much for taking the time to share your service experience with us, it always makes our day to hear such kind words from our valued customers! It was an absolute pleasure servicing your garage door to ensure it runs smoothly for you. We thank you so very much for your time, your business, and we look forward to being your garage door company of choice for years to come! Warm Regards, O'Brien Staff.
via Google
Ricardo Ayala
Ricardo Ayala
Great customer service!
Response from business owner
Hello Ricardo! We are so happy to hear that you had such a great service experience! It was an absolute pleasure replacing your garage door springs for you. We thank you for your time, your business, and we hope you have a great weekend! Warm Regards, O'Brien Staff.
via Google
Judi Connell
Judi Connell
I called O'Brien on one of the recommendation from the Next Door site. Many were recommended, but O'Brien was the first to answer. We set up an estimate appointment and I was very pleased with the professional Thomas that came to my home… read more
Response from business owner
Hello Judi! Thank you so very much for taking the time to come leave kind words regarding your recent experience with Thomas! We are so happy to have been of assistance in installing your bottom garage door panel for you! It was such a pleasure working with you! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Gary Clayson
Gary Clayson
Thanks for the great service folks! Technician (Thomas) was friendly and repaired our issue, and gave the garage doors a tune up too. He also gave advice on replacing the rollers but no hard sell. Would recommend!
Response from business owner
Hello Gary! Thank you so very much for taking the time to come leave kind words regarding your recent experience with Thomas. It was an absolute pleasure servicing your garage door for you on Saturday! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Dominique Wells
Dominique Wells
Thomas is a outstanding individual who works speaks for itself. He was the perfect professional to represent the company and does an amazing job!!
Response from business owner
Hello Dominique! Thank you so much for taking the time to leave such kind words regarding your recent experience with Thomas! We are so happy to have been of service in installing your new garage door. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Mike Sturino
Mike Sturino
Thomas did an excellent job. He was knowledgable, courtious, and left us feeling like he fixed our problem.
Response from business owner
Thank you kindly Mike! It was such a pleasure servicing your garage door for you and we are so happy to hear that your service experience with Thomas was excellent. We thank you for your time and business and hope that you have a wonderful rest of your weekend! Warm Regards, O'Brien Staff.
via Google
Thomas Hanson
Thomas Hanson
Highly recommended to give these guys a call for a tune up or for repairs. Very thorough, friendly service, and everything explained in detail regarding options and cost approximation up front. I’ve been calling O’Brien for years now and … read more
Response from business owner
Hello Thomas! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us! We are so happy to have been of assistance in servicing your garage door for you. It has been such a pleasure working with you over the years and hope you have a wonderful rest of your weekend! Warm Regards, O'Brien Staff.
via Google
Vernon Los
Vernon Los
Highly recommend. They are timely and I feel reasonbly priced. Our service man was very informative, professional, and friendly. You won't go wrong with O'Brien.
Response from business owner
Thank you kindly Vernon! It was such a pleasure getting your garage door back on track for you and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Tom McCullough
Tom McCullough
Low costs but great service!
Response from business owner
Hi Tom! Thank you very kindly! It was such a pleasure working with you yesterday and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Kathy Mikula
Kathy Mikula
The service was excellent, fast and friendly ,and job well done.
Response from business owner
Hi Kathy! Thank you very much for your kind words regarding your service with us a few days ago! We are so happy to have been of service in putting your garage door back on track. We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Josie Scott
Josie Scott
Thomas G is an awesome, friendly and efficient service technician. He is extremely professional and always friendly. He has serviced us many times and I would recommend him to anyone looking for great service through O’Brien Garage Doors. … read more
Response from business owner
Hi Josie!! Thank you so very much for taking the time to come and leave such kind words regarding your recent experience with us! We are so delighted to have been of service in putting your garage door back on track the other day. We are grateful to be your garage door company of choice and to have been of service for many years! We thank you for your time and business, and we look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
via Google
Jake DeVries
Jake DeVries
I got a new garage door installed. Excellent work by Thomas. I am very happy with my new door.
Response from business owner
Hi Jake! Thank you very much for taking the time to come and leave kind words regarding your new garage door install with us the other day! We are so very happy that you are satisfied with your beautiful new door! If you have an extra moment and would like to attach a photo of your new door to this review we would love to see the finished product! We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Meech Williams
Meech Williams
Excellent service operator was very informative and professional . Treated my Mom like she was his own. I would like to send him Kudos. Tell him thanks a lot, really Appreciate all the work he’s done. I’m going to recommend him to all my … read more
Response from business owner
Hi Meech! Thank you so very much for all of your kind words regarding your recent experience with us! We are so happy to have been of service installing a new garage door opener for you guys! We thank you for your time, for having us out to your home, and we look forward to working with you for many years to come! We thank you in advance for your kind recommendations to friends and family, and we hope that you have a wonderful weekend! Warm Regards, O'Brien Staff.
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CATHLEE M
CATHLEE M
Yes, I was very pleased with your service
Deb Bursinger
Deb Bursinger
Great job with repairing and tuning our garage doors!
Response from business owner
Thank you very much Deb! We are so happy to have been of service! We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Willestine Riley
Willestine Riley
I had an awesome professional experience with Thomas G with O’Brien Garage Doors. My technician was professional and knew his profession. I am pleased with your service and would recommend your company to anyone looking to install a garage … read more
Response from business owner
Hi Willestine! Thank you so very much for taking the time to come and leave kind words regarding your experience with Thomas last week! We are so happy to have been of service and are so happy to read this feedback and share it with our team! We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Marissa
Marissa
My fiancé said the gentleman who came to our house was kind and knowledgeable. They came three hours before the scheduled window which made me late for work, but there are worse things. I was pleased with the price as well!
Response from business owner
Thank you very much Marissa for your kind words, your business, and for your time! We apologize for the inconvenience it caused from his arriving early, and are happy that you and your fiancé were very satisfied in the end with the technician and the work! We look forward to working with you for many years to come, and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Jana Van Gorden
Jana Van Gorden
Thank You Thomas G! You went above and beyond to install our overhead garage door! Running the extra mile to make sure the job was done to perfection!. You pointed out something that needed to be done that my husband was unaware of, and you… read more
Response from business owner
Hi Jana! Thank you so very much for taking the time to come and leave such wonderful kind words regarding your experience with us last week! It was an absolute pleasure getting your new door and opener all installed for you, and we are so very happy that you are satisfied with it! If you have an extra moment and would like to attach a picture of your new door to this review we would love to see the finished product! We thank you very much for your time, your business, and look forward to working with you for many years to come! We hope that you have a wonderful rest of your week!! Warm Regards, O'Brien Staff.
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Julie Bussen
Julie Bussen
Originally I called A1 simply to ask how much it would be to replace a portion of the track that was rusted out. They wanted to charge for an estimate so I called Thomas G. from O'Brien Garage Doors. He was able to replace the rusted … read more
Response from business owner
Hi Julie! Thank you so very much for taking the time to come and leave kind words regarding your experience with Thomas! It always makes our day to know that our customers are very satisfied with their experience! We very much appreciate your business and your time and look forward to working with you for many years to come! We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Dennis Skalla
Dennis Skalla
Service was great! Technician arrived on time and was able to repair the garage door problems.
Response from business owner
Hi Dennis! Thank you so very much for taking the time to come and leave kind words regarding your recent experience with us! We are so happy to have been able to assist with your garage door needs. We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Samantha Rodriguez
Samantha Rodriguez
Tom was very personable and customer oriented and went the extra mile.
Response from business owner
Thank you very much Samantha! We truly appreciate your kind words. It was a pleasure working with you! Warm Regards, O'Brien Staff.
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Kara Nowak
Kara Nowak
Excellent service by Tom!! He came same-day and provided helpful advice and knowledge about our garage door issue. He offered fair pricing and reliable service. We will be calling O'Brien in the future.
Response from business owner
Thank you so very much Kara! We are so happy to hear that you were very pleased with Tom's work and customer service! We thank you very much for your business and for choosing us to come and be of service! We hope that you have a wonderful rest of your week and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Karen Tomasini
Karen Tomasini
My experience with O’Briens Garage Doors was positive from start to finish. My Tech, Thomas, was thorough, efficient and professional and completed the job 100% to my satisfaction.I definitely would recommend O’Briens Garage Doors!
Response from business owner
Thank you so very much Karen! We are so happy to have been of service to you for your garage door needs! It always makes our day so wonderful to hear that our customers are very satisfied with their overall experience with our technicians! We thank you very much for choosing to work with us, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Cheryl Frank
Cheryl Frank
O’Brien garage doors does an awesome job. My sister has used them as well as myself, would recommend them without reservations!!
Response from business owner
Hi Cheryl! Thank you so very much for taking the time to come and leave kind words regarding your recent experience! We are so happy to hear that you were satisfied and that your sister has used us as well! We thank you guys for your time, your business, your recommendations, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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John R. Murphy
John R. Murphy
Man was prompt and the cost was reasonable. Would hire again if I ever had a house in the future
Response from business owner
Thank you very kindly JR! We thank you for your time and business and look forward to being your garage door company of choice should you ever need assistance again with your garage door system! Warm Regards, O'Brien Staff.
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Courtney Wollert
Courtney Wollert
Tommy was excellent to work with, and left my garage cleaner than when he started. The work was completed promptly and professionally, and I would highly recommend O'Brien to anyone looking for garage door services.
Response from business owner
Hi Courtney! Thank you very much for taking the time to come and leave kind words regarding your service with Tommy a few weeks ago! We are so happy to hear that you were pleased with your service! We thank you very much for your time in having us to your home, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Richard Haase
Richard Haase
Great job on the garage door. I haven't had service since it was installed years ago. It hasn't worked this smooth that I can remember.
Response from business owner
Hi Richard! Thank you very much for taking the time to come and leave kind words regarding your recent experience with us! We are so happy to hear that your door system is operating smoothly and efficiently. We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Stephanie Voltolina
Stephanie Voltolina
Punctual, organized, and polite. Got me in the next day! Highly recommend.
Response from business owner
Hi Stephanie! Thank you so very much for taking the time to leave kind words regarding your experience with us a few weeks ago! We very much appreciate your choosing to have us out to assist you with your garage door needs! We hope that you have a wonderful rest of your week, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Roger Burkhardt
Roger Burkhardt
Door spring adjustment--WOW!! Same day service and technician [Thomas] who listened to my other problem and reprogramed opener and wireless keypad. Great Job
Response from business owner
Hi Roger! Thank you so very much for taking the time to come and leave kind words regarding your service with Thomas a few weeks ago! We very much appreciate your time and business and are so happy to have been of service! We hope that you have a wonderful rest of your week, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Tom Wyszkowski
Tom Wyszkowski
Tom from O'Brian was extremely professional and very courteous.He explained every thing he did and why he was doing it.The price for what he all did was very reasonable.O'Brian was lower cost than my other estimates.I highly recommend … read more
Response from business owner
Hi Tom! Thank you very kindly for taking the time to come and leave kind words regarding your experience with Tom yesterday! It was such a pleasure getting you all taken care of, and we are so happy that you were satisfied. We very much appreciate your time, your business, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Darlene Franz
Darlene Franz
O'Brien was a huge help! I thought there would be an extreme service fee and for coming out short notice. Luckily I didn't call on a weekend! Our garage would not come up Monday and Sheila was very kind and calm on the other end letting … read more
Response from business owner
Hello Mr./Mrs. Franz! We want to thank you so very much for taking the time to come and leave such kind feedback regarding your recent experience with our office and with Thomas! We are so very happy that we were able to get you all taken care of in a timely manner and that you were happy and able to get out of your garage. We thank you very much for your time and business, look forward to working with you for many years to come, and hope that you have a wonderful 2020!! Warm Regards, O'Brien Staff.
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Ryan Meissen
Ryan Meissen
Great service and friendly knowledgeable installer
Response from business owner
Thank you very kindly Mr. Meissen! It was such a pleasure getting your new door and opener all installed for you and we are very happy you are satisfied. We hope that you have a wonderful new year! Warm Regards, O'Brien Staff.
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Carol Loomis
Carol Loomis
Thomas, from O'Brien Garage Doors came promptly, and quickly determined our problem and fixed it. Very professional. We are happy we called them!
Response from business owner
Thank you very much Carol! It was a pleasure coming and doing your service call. We appreciate your kind words, your business, and hope that you have a wonderful holiday! Warm Regards, O'Brien Staff.
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Samantha Andrews
Samantha Andrews
I am SO HAPPY I chose O'Brien for my garage door repair. I contemplated another company but my Irish ethnicity gave me a gut feeling to choose O'Brien. I also had a recommendation from a work colleague, and the Val-Pak coupon assisted my … read more
Response from business owner
Thank you so very much Samantha! We truly appreciate your time in sharing your kind words regarding your experience! It makes us very happy to know that your experience was wonderful, as we strive to leave a lasting impression on each one of our customers! We hope that you have a wonderful holiday week and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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david barton
david barton
Had older garage door serviced last winter and (I think it was Jim) did an excellent job of sorting out some problems and the door has been working well since.
Response from business owner
Hi David! Thank you for taking the time to come and leave kind feedback regarding the tune up we performed last year. We thank you for your time and business and hope to continue providing preventive maintenance or taking care of any repairs you may need in the future! Warm Regards, O'Brien Staff.
via Google
Bryan262
Bryan262
Thomas G. came to our house on time to repair a broken spring. Not only did he fix the spring, he completed a tune-up and fixed other issues. Very friendly and very knowledgeable. Top notch employee who really cares about his job. Thank… read more
Response from business owner
Thank you so very much Bryan for taking the time to come and leave kind words regarding your experience with Thomas! It was such a pleasure working with you and we are so happy you were very happy! We thank you for your time and for your business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Steve & Sue LuMaye
Steve & Sue LuMaye
Great and prompt service on our garage door spring replacement. Tom was polite, professional, went above and beyond a service call. Thanks!
Response from business owner
Thank you so very kindly Mr. and Mrs. LuMaye for taking the time to come and leave kind words on your recent experience with Tom! It was our pleasure to come and service your door, and we look forward to working with you for many years to come! Have a wonderful weekend! Warm Regards, O'Brien Staff.
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Dana Hartenstein
Dana Hartenstein
The fixed the existing problem, a bad job done by a different garage door company, and identified something that could have caused problems in the future. And cost much less than I expected. Definitely recommend!!
Response from business owner
Thank you so very much Dana for taking the time to come and leave kind words regarding your experience last month! It was such a pleasure working with you, and we look forward to working with you for many years to come! Have a wonderful weekend! Warm Regards, O'Brien Staff.
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Anne Hayden
Anne Hayden
Excellent service start to finish from Nicole scheduling my appointment to Thomas repairing our door. Both were extremely friendly, knowledgeable and helpful. I will definitely use OBrien in the future.
Response from business owner
Thank you so very much Anne for taking the time to come share kind words regarding your experience with Nicole and with Thomas! It was such a pleasure working with you guys. We thank you for your time in having us to your home, for your business, and look forward to working with you for many years to come! We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Kerry Goepfert
Kerry Goepfert
The receptionist was courteous and efficient. The repairman was courteous, professional and efficient. He explained the problem thoroughly and offered solutions that he could attend to immediately. He also made sure I knew what was done … read more
Response from business owner
Thank you very kindly Kerry for taking the time to come and provide kind words regarding your recent experience! We very much value your time, your business, and look forward to working with you for many years to come. Have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Fabian Klein
Fabian Klein
Very happy with their service. Called and got garage door fixed the same day. Professional and quick! Thomas was the technician on sight! Simply awesome!
Response from business owner
Thank you so very kindly Fabian for taking the time to come and provide kind words regarding your experience with Thomas! It is always so wonderful to hear positivity. We thank you for your time, your business, for having us out to your home, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Jeff Kane
Jeff Kane
It would be 5 stars if I would not have had 5 different people to talk to along the way. It seems like they use a call center and you never know who you will talk to. Most of them were good, but one was rude and condescending.The guy … read more
Response from business owner
Hello Jeff, thank you for taking the time to give us feedback on your experience. We will definitely do some research to see who the rep was that you spoke with as customer care is our greatest priority and we always want our customers to know they are very valued. We thank you for your business and your time, as it was a great pleasure working with you! Warm Regards, O'Brien Staff.
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Patricia Adams
Patricia Adams
I used O'Brien Garage Doors for the first time. I must say that I was astonished by the care that they take with their customers. The customer service personal were professional and friendly. I received two notifications regarding the … read more
Response from business owner
Hello Patricia! Thank you so very much for taking the time to come and leave such positive, kind words regarding your experience with us! We are so happy that we left a wonderful impression for your first service with us. We thank you for your business and your time and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Robert Gross
Robert Gross
Thomas G is an excellent installer. He was on time, polite, knowledgeable, quick and gave me an exact estimate and the cost. He explained what he was going to do before he started and went over things that needed immediate attention or … read more
Response from business owner
Thank you so very much Mr. Gross for taking the time to come and leave such kind words regarding your recent experience with Thomas! It was such a pleasure getting you all taken care of with your repair and opener installation. We thank you very much for your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Mike Deperte
Mike Deperte
I would highly recommend obriens great job and didn't leaveI until I was completely satisfied.
Response from business owner
Hi Mike! Oh no! It looks like this was saved as a two star by mistake. It was such a pleasure getting your install done for you and we appreciate your time and business! If you have an extra moment and wouldnt mind going back into the the review to edit it we would greatly appreciate it! I also left a voicemail for you a moment ago because I know you were requesting a copy of an invoice and we just wanted to get some clarity on which invoice you were requesting. Thank you kindly! Warm Regards, O'Brien Staff.
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Dan Konecny
Dan Konecny
Did a great job and was very good at his suggestions. Thanks Thomas.
Response from business owner
Thank you very much Dan! It was a pleasure working with you! Warm Regards, O'Brien Staff.
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Jeannine Heide
Jeannine Heide
Late on June 18th, Thomas repaired a broken spring as well as a complete tune up. He did an excellent job, very thorough and knowledgeable. Thanks for sending a great technician.
Response from business owner
Thank you very much Jeannine for taking the time to come and leave kind words on your recent experience with Thomas! It makes our day so wonderful to hear kind words. We thank you for your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Gàil Feick
Gàil Feick
Impressed that my call was answered on a Sunday on Memorial Day weekend! Thomas G was my technician, and he was a pleasure to deal with – extremely knowledgeable about the repair (snapped cable) and recommending a new door. Went above and… read more
Response from business owner
Thank you very much Gail for taking the extra moment to come and leave kind words regarding your recent experience with our office and with Thomas! We are so happy that we were able to get you all taken care of and look forward to being your company of choice when you are ready to replace your door! We hope that you have a wonderful rest of your week and thank you again! Warm Regards, O'Brien Staff.
via Google
Maureen Hahn
Maureen Hahn
Great and prompt service on our garage door repair. Thomas G. was professional, explained the repair clearly and went above and beyond a service call. Thanks!
Response from business owner
Thank you so very much Maureen for taking the time to come and leave kind words on your recent experience with Thomas! We are so happy to hear that you loved your experience and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Ken Romeis
Ken Romeis
1. O'Brien Garage Doors was top shelf all the way and the price was absolutely right. A win-win all the way around.a. Office staff: Professional, courteous and great with communications.2. The quote was "The Quote". They said what they… read more
Response from business owner
Thank you so very much Ken for taking the time to come and leave such kind words regarding your experience with Thomas and our company! It was such a pleasure swapping out your section for you and getting you all taken care of. We thank you for your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Laura Zabrauskis
Laura Zabrauskis
Our spring broke. We've used O'Brien before and were happy with the work once again. We went with the lifetime springs this time. Thomas was our tech and he did a great job. Thomas was very knowledgeable and through.
Response from business owner
Thank you very much Laura for taking the time to come and share positive words regarding your recent experience with us! It has been such a pleasure working with you over the years and we are so happy to be your garage door company of choice! We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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LoafOfBeetJuice
LoafOfBeetJuice
Thomas did great! Stayed very late on Saturday night and finished the task under difficult circumstances! Great company! Highly recommend it and especially Thomas!Thank you for the great job, Brigitta 😀
Response from business owner
Thank you so very kindly Brigitta for taking the time to come and leave positive words on your recent experience with Thomas! We very much appreciate your business and it was a pleasure getting your bottom seal all changed out. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Susan Torgerson
Susan Torgerson
Thomas was a very polite, knowledgeable, professional technician. He explained what he recommended and showed me parts that were replaced.
Response from business owner
Thank you very much Susan for your kind words! We very much appreciate your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Bradley Brin
Bradley Brin
The O'Brien service was on time, educated, and complete, I called for a tune-up and because we hadn't really done any maintenance for 20 years, I expected the few repairs he suggested. For a reasonable charge, I expect the door and opener… read more
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