Reviews

Here’s what our customers are saying about us!

From 249 reviews
john calloway
john calloway
Thomas came out and fixed my door and explained everything to me. He did a great job. He was kind and knowledgeable. I will most definitely use him again. Thanks for taking care of me.
Response from business owner
Hi John! Thank you very kindly! It was such a pleasure working with you last Tuesday and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Scott Miller
Scott Miller
Thomas G just finished service on my garage door and did an outstanding job. Efficient and with an excellent attitude. Hard to find these days. Thank You.
Scott Miller
Scott Miller
O’Brien serviced my garage door that was not working properly. Thomas G was the service professional. He did an excellent job and had a great attitude. It’s hard to find both these days. Thank you Thomas G and thank you O’Brien. Scott … read more
Response from business owner
Thank you kindly Scott! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure working with you on Thursday. We thank you for your time and business, and we hope you have a wonderful rest of your weekend! Warm Regards, O'Brien Staff.
via Google
Stephanie Pierce
Stephanie Pierce
Reasonable price. Thomas G did an amazing job and took time after the install to let me know how to properly maintain the door and answer all my questions. The new opener runs nice and smooth and looks good too! He was able to come out the … read more
Response from business owner
Hi Stephanie! We are so happy to hear you had such a great experience with our technician Thomas. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you on Monday. We thank you for your time, and business and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Michelle Inhofer
Michelle Inhofer
Thank You Thomas G!We are incredibly happy with the work Thomas G. just did on our garage door. He was friendly, professional, and thorough. Thomas G. went above and beyond, and we highly recommend O’Brien for repairs. Thank you for … read more
Response from business owner
Hello Michelle! Thank you so very much for taking the time to come leave kind words regarding your recent experience with Thomas. It was such a pleasure working with you today! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
James Krickeberg
James Krickeberg
Had an issue with my photosensors. Thomas was technician. Quickly identified the issue, replaced the sensors, and did a full tune up. Very great company to work with and will recommend!
Response from business owner
Thank you kindly James! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure working with you on Saturday. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Jason Bucciarelli
Jason Bucciarelli
Thomas just came out and fixed my door. Very friendly and knowledgeable. Definitely will use them again. Two thumbs up!
Response from business owner
Thank you very kindly Jason! It was such a pleasure working with you this week! We thank you for your time and business and we hope that you have a wonderful weekend! Warm Regards, O'Brien Staff.
via Google
Anonymous
Anonymous
After waiting a week for the original garage door installer to come out and assess the broken spring and over another week without hearing from them, I called OBriens based on one of those mailer packets we get each month. They were … read more
Marla Cherti
Marla Cherti
We had broken springs and a broken cable. Thomas G did an amazing job at an extremely affordable price. He was very informative and professional. Highly recommended!!
Response from business owner
Thank you kindly Marla! We are so happy to have been of assistance in repairing your broken springs and cable for you! We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Gregory Coleman
Gregory Coleman
Thomas G. was our technician. He was one of the most knowledgeable, customer service driven, and all-around good guy. He went above and beyond to help. He did not try and up-sell us. As a matter of fact, he "treated me the way I he would … read more
Response from business owner
Thank you kindly Gregory! We are so happy to hear you had such a great service experience with our technician Thomas. It was such a pleasure servicing your garage door for you earlier this month. We thank you for your time and business, and we wish you a wonderful weekend! Warm Regards, O'Brien Staff.
via Google
jason hemke
jason hemke
Both our garage door springs broke, I called them up and they came same day on a holiday weekend! Thomas G. was our technician I can't say enough good things about him, he was friendly and answered any questions I had. I highly recommend.
Response from business owner
Thank you kindly Jason! We are so happy to hear you had such a great experience with our technician Thomas. It was such a pleasure replacing your garage door springs for you over the weekend! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Justin Rodriguez
Justin Rodriguez
I had gotten quotes from other companies that told me I needed new panels or a new door.Thomas was great! Excellent job fixing my garage door with a new support and without having to replace the panels.Thanks for providing great service… read more
Response from business owner
Hi Justin! Thank you so much for taking the time to leave kind words regarding your recent experience with Thomas. It was such a pleasure working with you last month! We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Brad Seefeldt
Brad Seefeldt
Very happy with O'Brien Garage doors. Thomas G was out last week for a service and diagnosis on my garage door opener. This week he was back for an install of a new opener that he recommended. On both visits, Thomas G was very knowledgeable… read more
Response from business owner
Hi Brad! Thank you so much for taking the time to come and leave such kind words regarding your recent service experiences with Thomas. It always makes our day to hear such amazing feedback from our valued customers! It has been such a pleasure working with you this month and installing your new garage door opener for you on Friday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Bradley Rinzel
Bradley Rinzel
I needed a broken spring replaced. Mr. O'Brien showed me the parts and explained what he was doing each step of the way. He showed me things I can do to postpone future calls for repair and recommended products from the hardware store. … read more
Response from business owner
Thank you kindly Bradley! We are more than happy to hear that your service experience with us was so great. It was an absolute pleasure replacing your garage door spring for you last week. We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Cathy Helgeson
Cathy Helgeson
I requested a $49.50 Tune-Up special for our existing garage door in Waukesha. Appointment made. Text message asked if I was home and when I responded with a simple "Y", said that Thomas G was on the way. Thomas looked at our door, which… read more
Response from business owner
Hello Cathy! Thank you very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas. It always makes our day to hear such amazing feedback from our valued customers and we are so happy to hear that your door is functioning quieter than ever. It was an absolute pleasure performing your garage door tune-up and installing your new rollers for you on Wednesday! We thank you so much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Nateia Tolefree
Nateia Tolefree
I was quoted $1,900 from a different company claiming I needed a new garage door. Contacting O’Brien Garage Doors saved me $1,600. I could not be happier with the services provided by Thomas G. He thoroughly explained all the repairers … read more
Response from business owner
Hello Nateia! Thank you so much for taking the time to come and leave such kind words regarding your recent service experience with Thomas. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in getting your garage door back on track for you yesterday. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Karen Doles
Karen Doles
Thank you Thomas G!!! What a great technician! He went above and beyond what we expected. Such a nice person and a hard worker. I recommend O’Brien Garage Doors to everyone, they really do great work. Thanks for a job well done 😊
Response from business owner
Hello Karen! Thank you so much for taking the time to come leave kind words regarding your recent service experience with Thomas. It was such a pleasure working with you yesterday! We thank you for your time and business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
via Google
Brandi Rasmusan
Brandi Rasmusan
We hired O'Brien Garage Doors to install a new opener and help us link up our car with the new opener. Thomas was professional, knowledgeable and answered all my questions. I highly recommend O'Brien for all your garage door needs. We will … read more
Response from business owner
Hello Brandi! Thank you very much for taking the time to come leave kind words regarding your recent service experience with Thomas! It was a pleasure installing your garage door opener for you on Saturday. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Elizabeth Cutter
Elizabeth Cutter
We are very happy with the service we received from O'Brien Garage doors. We contacted them on Monday afternoon for a quote replacing our garage door opener and they got back to us right away. They were able to schedule for someone to come … read more
Response from business owner
Thank you kindly, Elizabeth! It was such a pleasure working with you and we are so happy to hear that your service experience with Thomas was so great. It always makes our day to hear such kind words from our valued customers! We are so happy to have been of service in installing your garage door opener for you last night. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Melanie Zacker
Melanie Zacker
I had a garage door issue early one morning and was able to secure an appointment the same day. Thomas G. was friendly and thoroughly explained the issues to me. He didn't try to nickel and dime me and even gave both my garage doors a … read more
Response from business owner
Hi Melanie! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in getting your garage door back on track for you earlier this month! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Debra Bee
Debra Bee
Tom G. was very professional and honest!! He got the job done and then some!! I will definitely use this company again!!
Response from business owner
Thank you kindly Debra! We are so happy to hear you had a great experience with our technician Thomas. It was such a pleasure servicing and getting your garage door working smoothly for you on Saturday! We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
via Google
Tom Farrell
Tom Farrell
Always show up on time, good workmanship, reasonable price
Response from business owner
Thank you so much Tom! We very much appreciate your time and business, and it has been such a pleasure working with you over the years! Warm Regards, O’Brien Staff.
via Google
Kevin Roloff
Kevin Roloff
Thomas G is the man! Punctual, friendly, and made quick work of the repair job. Competitive pricing as well. Can't ask for much more. Would recommend!
Response from business owner
Hello Kevin! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with Thomas. It was such a pleasure replacing your garage door springs for you last week! We thank you for your time and business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
via Google
Dan Anderson
Dan Anderson
Thomas G was super helpful, did a great job, above and beyond.
Response from business owner
Thank you so much Dan! We very much appreciate your time and business, and it was such a pleasure installing your garage door opener for you today. Warm Regards, O’Brien Staff.
via Google
Leslie Galloway-Sherard
Leslie Galloway-Sherard
Thomas G went above and beyond while servicing our garage door. I was very pleased. He thoroughly explained each step of the service and was pleasant to work with.
Response from business owner
Thank you kindly Leslie! We are so happy to hear you had such a great service experience with our technician Thomas. It was such a pleasure servicing your garage door for you this week. We thank you for your time and business, and we wish you a wonderful weekend! Warm Regards, O'Brien Staff.
via Google
Susan Wernett
Susan Wernett
O’BRIEN Garage Doors came to my rescue soon after I purchased my home to check out my noisy garage door. They knew right away what the problem was and now it runs real smooth. Thank you everyone at O’BRIEN Garage Doors!
Response from business owner
Thank you so very much Susan! It was such a pleasure working with you last week and we are so happy to hear that your service experience with us was great. We thank you for your time and business and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Jodi vonSpreckelsen
Jodi vonSpreckelsen
I got a coupon a while back from O’Brien Garage Doors in the ValPak and decided to give them a try. Thomas G came out and was super helpful. He fixed the issue and then some – the door is sealed, running smooth and is very quiet!! Thank … read more
Response from business owner
Thank you kindly Jodi! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure working with you and we are so glad you gave us a try! We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Heidi Lopez
Heidi Lopez
Thomas G. is the BEST service technician to deal with. He explained everything he did and why it was important. He gave us the estimate and fixed the problem quickly and efficiently. Would recommend O'Brien and ask for Thomas G when you … read more
Response from business owner
Thank you kindly Heidi! We are more than happy to hear that your service experience with Thomas was so great. It was such a pleasure working with you this month! We thank you for your time and business, and we wish you a wonderful weekend! Warm Regards, O'Brien Staff.
via Google
Lynne Johnson
Lynne Johnson
I have called O’Brien Garage Doors several times. I always find their staff exceptionally pleasant and helpful. Yesterday was no exception. I needed help after hours. Thomas came and was so helpful. He fixed the issue (which was a … read more
Response from business owner
Hi Lynne! Thank you so much for taking the time to come and leave such kind words regarding your recent and past service experiences with Thomas. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in getting your garage door running smoothly on Wednesday night! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Kristen Kozmary
Kristen Kozmary
I had 3 or 4 garage door companies come out and tell me that they couldn't install a garage door opener because of our low ceilings and some other issues. Thomas G came out and agreed that none of the usual options would work but he came up… read more
Response from business owner
Hi Kristen! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas and Amberly. We are so happy to have been of assistance in installing your garage door opener for you yesterday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
MBMKE19
MBMKE19
Had a great experience with O'Brien today, our service tech Thomas G. was on time, polite and very professional. He took the time to explain the issues he saw, what he was going to fix, cost breakdown for each part, answered all of my … read more
Response from business owner
Thank you kindly! We are so happy to hear you had such a great service experience with our technician Thomas yesterday. It always makes our day to hear such amazing feedback from our valued customers! It was such a pleasure servicing and getting your garage door working smoothly. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff
via Google
Quinn Dye
Quinn Dye
Thomas G was so helpful today. Fixed my problems, offered a recommendation for the future, and had a great attitude. Would recommend and will use again!
Response from business owner
Thank you kindly Quinn! We are so happy to hear your service experience with Thomas on Friday was so great. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
via Google
Sandy Lewis
Sandy Lewis
I had a great experience with O'Brien today! The service person, Thomas G, was excellent to deal with. He was friendly, professional and knowledgeable. O'Brien is lucky to have him as an employee. I am one satisfied customer!
Response from business owner
Hello Sandy! Thank you so very much for taking the time to come leave such kind words regarding your recent service experience with Thomas. It was such a pleasure performing your garage door tune-up for you on Thursday! We thank you for your time and business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
via Google
Josue Rodriguez
Josue Rodriguez
Had our garage door tune up this morning. Thomas G (Technician) Was very friendly and very professional. He answered all of my questions. He went above and beyond... I highly recommend O'Brien – and if you want to have a nice conversation… read more
Response from business owner
Thank you kindly, Josue! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure performing your garage door tune-up for you on Wednesday! We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Marco Serrano
Marco Serrano
I had an issue going on with the garage door. Customer service got me an appointment next day. Thomas G. showed up on time and was very professional, honest and knowledgeable in what he was doing. I will definitely be a returning customer… read more
Response from business owner
Thank you kindly Marco! We are so happy to hear that your service experience with Thomas was so great. It was an absolute pleasure getting your door back on track for you yesterday. We thank you for your time and business, and we look forward to being your garage door company of choice for years to come! Warm Regards, O'Brien Staff.
via Google
Joe Wiltjer
Joe Wiltjer
The first time I used O'Brien I was very pleased with the technician, they diagnosed and serviced our 12' pole barn garage door. My most recent experience was the exact opposite experience with the company. We had an appointment for a quote… read more
Response from business owner
Hi Joe! Thank you very much for taking the time to talk with our manager and for allowing us to remedy this situation. We very much apologize for your initial experience this second time! Your business is very important to us and we are so sorry for what happened initially! Please feel free to give us a call if you would like to go with the work or to give us a call anytime in the future or to reach out to us directly via email listed on our "contact us" page on our website for absolutely anything you may need or any questions you may have in the years to come! We hope you have a wonderful week, and we look forward to being of assistance in the years to come! Warm Regards, O'Brien Staff.
via Google
Thomas Noltner
Thomas Noltner
Couldn't be more please with the high level of customer service and care exhibited. Thomas G. was very friendly, knowledgeable and professional, going above and beyond. Very thankful for such a great experience, and O'Brien will undoubtedly… read more
Response from business owner
Thank you kindly Thomas! We are more than happy to hear that your service experience with Thomas G was so great. It was an absolute pleasure servicing your garage door for you today! We thank you for your time, your business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Melissa K
Melissa K
thanj you very service the guy came got everything done cleaned up made sure it worked and it is very quiet!
Miles Inhofer
Miles Inhofer
Thomas was great, helped us get our old door working again but didn’t oversell. Advised what might need attention next, very helpful.
Response from business owner
Thank you kindly, Miles! We are so happy to hear that your service experience with Thomas was great. We thank you for your time and business and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Kristen O'Connor
Kristen O'Connor
New springs & opener install. Found some low reviews beforehand but fewer than other local places I checked. Maybe it depends on the techs you get, mine were fantastic (John & Kevin). Clearly experienced, worked incredibly quickly, and even… read more
Response from business owner
Hi Kristen! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with John and Kevin. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in installing your new garage door springs and opener for you on Wednesday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Javier Centeno
Javier Centeno
We had our garage door springs replaced by O'Brien. The rep, Thomas G, was very friendly and professional. He took the time to explain what he was doing and to answer my questions. I can tell he enjoys what he does and is very experienced. … read more
Response from business owner
Thank you kindly Javier! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure replacing your garage door springs for you yesterday! We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
kumar kumar
kumar kumar
Thomas G is knowledgeable and well experience technician. He was on time as scheduled and was right on to the work. He answered all my questions and concerns. Very happy with the quality of work that's been done. Nothing to complain about. … read more
Response from business owner
Thank you kindly Kumar! We are so happy to hear you had such a great service experience with our technician Thomas. It was such a pleasure servicing and getting your garage door working smoothly for you this week! We thank you for your time and business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
via Google
Amanda
Amanda
Thomas G. came out on a Saturday to do a tune up on our garage door. He was upfront about what was wrong and what needed to be fixed. Everything was explained and he answered any questions we had throughout the entire process. He even … read more
Response from business owner
Hi Amanda! Thank you so much for taking the time to come and leave such kind words regarding your recent service experience with Thomas. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you on Saturday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Mohsen Shiraz
Mohsen Shiraz
The Employe Did a fine job. Quick and efficient. Fair price. Garage door function super quiet and smooth now. Thanks!
Response from business owner
Thank you so much Mohsen! We very much appreciate your time and business, and it was such a pleasure working with you. Warm Regards, O’Brien Staff.
via Google
Robert Williams
Robert Williams
Tom G is a great technition. Very clear and thourough and explained everything he did to make my garage door work smoothly again. Will recommend to family and friends.
Response from business owner
Thank you kindly Robert! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure servicing your garage door for you! We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Bob Ruf
Bob Ruf
Your repairman Thomas is an awesome customer caring person. In our eyes we call him a good Christian. You should be grateful to have an awesome employee like him!
Response from business owner
Thank you kindly Bob! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure servicing your garage door for you on Saturday. We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Laura Bonack
Laura Bonack
Thomas G. is the best! He came out last week to see what could be done and let us know a few different options. Even though our coupon was outdated, the girl on the phone said they would honor those prices, so our service call was $38 and… read more
Response from business owner
Hello Laura! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas. It always makes our day to hear such amazing feedback from our valued customers! It was an absolute pleasure installing your new spring system for you! We are so happy to have also been able to assist you with your other garage door needs while we were out yesterday. We thank you so very much for your time, your business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
naturekid 1
naturekid 1
Tommy G. Did a fine job. Real Nice fella. Quick and efficient. Fair price. Garage door function super quiet and smooth now. Thanks!
Response from business owner
Thank you very much! We are so happy to hear that your service experience with Thomas was great. It was an absolute pleasure servicing your garage door for you! We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
De H
De H
Thomas was very nice and explained everything he was doing/recommended to be done. He was a pleasure and I'm happy with the service he provided.
Response from business owner
Thank you so much De! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure working with you on Tuesday. We thank you for your time, your business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
S Bilotta
S Bilotta
Thomas G was an excellent repair provider. Professional, helpful and knowledgeable. Old Garage runs like new!
Response from business owner
Thank you kindly Stephen! We are so happy to hear that your service experience with Thomas was so great. It was an absolute pleasure working with you yesterday! We thank you for your time, business, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Chad Dunning
Chad Dunning
Great business , staff and always satisfied with the 5 star work that is done!
Response from business owner
Thank you kindly Chad! We very much appreciate your kind words regarding your service experiences with us over the years. It has been such a pleasure working with you and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Wolfegang Klinkhammer
Wolfegang Klinkhammer
Thomas G came out day of my call and I gotta say money well spent. Thanks for making it easy!
Response from business owner
Thank you kindly Wolfegang! We are so happy to hear that you had such a great service experience with Thomas yesterday. We thank you for your time, your business, and it was an absolute pleasure working with you! Warm Regards, O'Brien Staff.
via Google
Caroline Dodds
Caroline Dodds
I had O’Brien come out for a tune up and reprogramming of the automatic door on a house I just bought. Thomas G. was knowledgeable, friendly and rapidly fixed my keypad. When it mysteriously stopped working ThomasG came right back and fixed… read more
Response from business owner
Thank you kindly Caroline! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure performing your garage door tune-up and reprogramming your keypad for you this past week! We thank you so much for your time, your business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Gene Kamholz
Gene Kamholz
The gentleman that installed and did all the repairs was phenomenal. Brian was above and beyond customer service very detailed oriented which I was very appreciative of. I would give this young man five stars every single time he was … read more
Response from business owner
Hi Gene! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Brian. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you this past week! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Bella Burns
Bella Burns
Fast and reliable garage door installation! Technician was knowledgeable and professional. Highly recommend this local company!
Response from business owner
Thank you kindly Bella! We are so happy to hear you had such a great experience with our technician. It was such a pleasure installing your new garage door for you last week! We thank you for your time and business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
via Google
Brad Szalacinski
Brad Szalacinski
This is the 3rd time (with different properties) we have used O’Brien Garage Doors. Thomas G was the service tech for the last two calls. Thomas is very personable, on time, and does great work at a fair price. Thomas even stayed late in… read more
Response from business owner
Hello Brad! Thank you so very much for taking the time to come leave such kind words regarding your recent and previous service experiences with Thomas. It always makes our day to hear such kind words from our valued customers! It has been such a pleasure working with you over the years. We thank you for your time, your business, and we very much look forward to working with you, and your son, for many years to come! Warm Regards, O'Brien Staff.
via Google
Patti Fisher
Patti Fisher
Georgia from the office was very helpful and was able to get me an appointment quite quickly, with a variety of dates & times.Service Technician Thomas G. did a great job repairing my garage door. Quick, professional service, and a good … read more
Response from business owner
Hello Patti! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with both Georgia and Thomas. It was such a pleasure working with you on Saturday! We thank you for your time and business and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
via Google
Thomas Dayton
Thomas Dayton
I was expecting a costly repair but O'Brien is VERY reasonably priced. The technician, Thomas, came and troubleshooted the issue and explained what he was doing every step of the way. He was easy to talk to and I was comfortable with his … read more
Response from business owner
Thank you so very much Thomas! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure servicing your garage door for you today. We thank you for your time, your business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Julia Wachs
Julia Wachs
Thomas G. was very professional and was able to fix our problem in one visit. Great prices and great staff!
Response from business owner
Thank you kindly Julia! We are so happy to hear that you had such a great service experience with Thomas on Thursday. It was such a pleasure working with you! We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
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Dan Miller
Dan Miller
Friendly, thorough technician who came out in a snowstorm, but he didn't wear a mask when he came into our house. The company needs to enforce this policy to keep employees and customers safe.
Response from business owner
Hi Dan! Thank you for your kind words regarding your service experience with us. We are so very happy to have been of assistance in servicing your garage door for you last week! We very much apologize for the confusion with the mask. It is definitely our policy to be wearing masks when working with our valued customers. We will be having a meeting with the technician to see why he did not, and make sure that he knows that this continues to be required on our end, as the health and safety of our community is our high priority. We thank you for your time, your business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Alexa Jansen
Alexa Jansen
I had my new garage door installed on the same day I called. Thomas G did a wonderful job! I will definitely call again in the future.
Response from business owner
Thank you kindly Alexa! We are more than happy to hear that your service experience with Thomas was great. It was an absolute pleasure installing your new garage door for you. We thank you for your time, your business, and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Varuca Salt
Varuca Salt
Thomas G. was the technician that came out to fix my garage door. I backed in to it the night before and was convinced I would need a completely new door. After assessing the damage it turned out to be a simple fix that was VERY … read more
Response from business owner
Thank you kindly Varuca! We are so happy to hear that you had such a great service experience with our technician Thomas. It always makes our day to hear such kind words from our valued customers! We are so happy to have been of assistance in servicing your garage door for you. We thank you for your time, your business, and we wish you a wonderful weekend. Warm Regards, O'Brien Staff.
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Jordan
Jordan
It’s normally bad enough when you’re going to open your garage door on your way to work early morning and realize that it’s broken that’s bad enough but when it happens to you on New Year’s eve week like two days away that’s a horrible … read more
Response from business owner
Hello Joe! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas and our team. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance during the New Year holiday and it was an absolute pleasure replacing your garage door spring for you! We are so glad to have had the pleasure of working with you and we very much look forward to being your garage door company of choice for many years to come. We thank you so very much for your time, your business, and we wish you a wonderful rest of your week and a happy and safe 2021!! Warm Regards, O’Brien Staff.
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Larry Simons
Larry Simons
Great technicians, fast work and up front pricing.
Response from business owner
Thank you very kindly Larry! It was such a pleasure working with you on Thursday and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
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Megan/Ryan Wene/Roth
Megan/Ryan Wene/Roth
Thomas G stopped out the same day we called to replace our broken garage door springs. This happened the day after Christmas which I did not expect to happen. He was very helpful to answer all our questions and could not have been nicer. … read more
Response from business owner
Thank you kindly Megan and Ryan! We are so happy to hear you had such a great service experience with our technician Thomas. It was an absolute pleasure installing your new garage door springs for you today! We thank you for your time, your business, and we very much look forward to being your garage door company of choice for years to come. Warm Regards, O'Brien Staff.
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Travis Neuber
Travis Neuber
I called to have my garage door looked at, and I'm glad I did! One of my springs was 100% Broken. Thomas G took the time to explain the whole process to me! Along the way we found other issues that needed to be addressed. Thomas G was VERY … read more
Response from business owner
Thank you very kindly Travis! We are more than happy to hear that your service experience with Thomas was so great. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure installing your new garage door springs and servicing your garage door for you today. We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Kelly Jensen
Kelly Jensen
Thomas G. From O'Brien was so friendly, kind, and helpful! He got the job done quickly and efficiently. Then, he showed me some tricks and gave me some tips. I would highly recommend!
Response from business owner
Hello Kelly! Thank you so much for taking the time to come leave kind words regarding your recent service experience with Thomas. It was such a pleasure working with you yesterday! We thank you for your time and business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
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Mark Ganske
Mark Ganske
Thomas G met me at my garage showed him my problem and explained to me what needed to be done and fixed what needed to be done cleaned up and garage door goes up like a champ Thank you Thomas G
Response from business owner
Thank you kindly Mark! We are so happy to hear you had such a great service experience with our technician Thomas. It was such a pleasure servicing and getting your garage door working smoothly for you! We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
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Stephen Lopes
Stephen Lopes
Next-day service scheduled (door opener upgrade). Thomas G was fantastic. Not just on the installation but a real joy to speak with as well. Great personality. Thanks O'Brien & thanks Thomas.
Response from business owner
Hello Stephen! Thank you so much for taking the time to come and leave kind words regarding your recent service experience with Thomas. We are so happy to have been of assistance in installing your new garage door opener for you yesterday! We thank you for your time and business, and we hope you have a wonderful rest of your week. Warm Regards, O'Brien Staff.
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elizabeth lundgen
elizabeth lundgen
We just had O’Brien garage doors out to service our door. Thomas G was very informative and professional in explaining what needed to be done now, and what might need to be done in the future. He showed us what we need to do to keep the … read more
Response from business owner
Hello Elizabeth! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure servicing your garage door and working with you this past week. We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Michael Endres (Mike)
Michael Endres (Mike)
This was one of the best experiences I have had with garage door repairs. The young lady called 30 minutes prior to arrival, kept me in formed on when the service tech would arrive. Very professional and friendly.My tech, Thomas G. was … read more
Response from business owner
Hello Michael! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas. It always makes our day to hear such great feedback from our valued customers! It was an absolute pleasure servicing your garage door for you on Monday. We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
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Paul Raasch
Paul Raasch
Awesome Customer Service! Spoke to Georgia, she corresponded quickly and provided additional information. Tom took care of our problem, explained exactly what was wrong and what he did to repair the unit. Very friendly and thorough. … read more
Response from business owner
Thank you kindly Paul! We are so happy to hear you had such a great service experience with both Georgia and Tom. It was an absolute pleasure servicing your garage door for you yesterday! We thank you for your time, your business, and we very much look forward to working with you and installing your garage door for you in the Spring. Warm Regards, O'Brien Staff.
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J Chavez
J Chavez
Highly recommend. They are timely and I feel reasonably priced. Thomas was our service man was very informative, professional, and friendly. You won't go wrong with O'Brien garage doors.
Response from business owner
Thank you so very much! We are so happy to hear that you had such a great service experience with our technician Thomas. It was such a pleasure getting your door back on track for you yesterday! We thank you so very much for your time and business and we wish you wonderful rest of your weekend. Warm Regards, O'Brien Staff.
via Google
J Chavez
J Chavez
Highly recommend. They are timely and I feel reasonbly priced. Thomas was our service man was very informative, professional, and friendly. You won't go wrong with O'Brien garage doors.
Response from business owner
Thank you so very much! We are so happy to hear that you had such a great service experience with our technician Thomas. It was such a pleasure getting your door back on track for you yesterday! We thank you so very much for your time and business and we wish you wonderful rest of your weekend. Warm Regards, O'Brien Staff.
via Google
Timothy Braun
Timothy Braun
I placed a call to O'Brien for a broken spring and was given a window of 1-4 for service the same day. Thomas the tech called at 3:30 to say he was on his way – he arrived by 4:00 and completed the project by 5:30 PM. Very neat and … read more
Response from business owner
Hello Timothy! Thank you so very much for taking the time to come and leave such kind words regarding your recent experience with our technician Thomas. It absolutely makes our day hearing such great feedback from our valued customers! We are so happy to have been of assistance in replacing your garage door springs for you on Wednesday. We thank you so very much for your time, your business, and it has been an absolute pleasure working with you over the years! Warm Regards, O'Brien Staff.
via Google
Payman Homayouni
Payman Homayouni
Tom G from O’Brien did an awesome job! He was on time, listened to the issue with our garage door. Explained the solution and completed the work. Garage left clean and garage door is working great!Thank you!
Response from business owner
Thank you kindly Payman! We very much appreciate your kind words regarding your recent service experience with Thomas! It was an absolute pleasure installing your new garage door springs for you. We thank you very much for your time, your business, and it has been such a pleasure working with you over the years! Warm Regards, O'Brien Staff.
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Sadia Q
Sadia Q
Thomas G did an outstanding job on our garage doors! I would highly recommend that anyone who is looking for garage door repairs or installation to call O’Brien garage door repair specialist and ask specifically for Thomas Gamedinger.Not … read more
Response from business owner
Hello Sadia! Thank you so very much for leaving such kind words regarding your exceptional service experience with our technician Thomas. It always makes our day to hear such great feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you on Wednesday. We thank you so very much for your time, your business, and it was an absolute pleasure working with you! Warm Regards, O’Brien Staff.
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Margaret Bradley
Margaret Bradley
Thomas g did a very good job on my senors good customer service thank u thank u thank u
Response from business owner
Hi Margaret! We are more than happy to hear that your service experience with Thomas was great. It was an absolute pleasure rewiring your safety sensors for you yesterday! We thank you for your time, your business, and look forward to being your garage door company of choice for years to come! Warm Regards, O'Brien Staff.
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Bennet Cato
Bennet Cato
Keep appointment time, timely service and very knowledgeable, helpful technician.
Response from business owner
Thank you kindly Bennet! We are so happy to have been of assistance in servicing your garage door for you yesterday. We thank you so very much for your time and business and wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Alex Grob
Alex Grob
As usual, service was performed professionally at a fair price. We will continue to use O’Brien for our garage door needs.
Response from business owner
Thank you kindly Alex! We are so happy to have been of assistance in servicing your garage door for you on Thursday. We thank you for your time and business, and we look forward to being your garage door company of choice for years to come! Warm Regards, O'Brien Staff.
via Google
Rosa Kogelmann
Rosa Kogelmann
Springs broke on my garage door needed repair so I called O’Brien Garage Doors because I seen good reviews and a repair technician named Thomas G came out the next morning. No waiting! Thomas G was very helpful and explained what needed … read more
Response from business owner
Thank you kindly Rosa! We are so happy to hear you had such a great service experience with our technician Thomas G. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure replacing your garage door springs for you on Tuesday. We thank you so very much for your time and business, and we wish you a wonderful weekend! Warm Regards, O'Brien Staff.
via Google
Jane Albrecht
Jane Albrecht
I’m very pleased with O’Brien Garage Door Specialists!! Thomas G.’s professional, knowledgeable & carefully precise work on my over-size garage door was a pleasant experience & what a blessing – it was a great deal!! Couldn’t be happier… read more
Response from business owner
Hello Jane! Thank you so very much for taking the time to come and leave such kind words regarding your recent experience with our technician Thomas. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure servicing your garage door for you on Wednesday. We are so happy to hear that your door is now both functional and a perfect fit for you! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
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Nick Fons
Nick Fons
Thomas did a fantastic job. Thank You
Response from business owner
Hello Nick! We are so happy to hear that you had a great service experience with our technician Thomas. It was such a pleasure installing your garage door opener for you on Tuesday! We thank you for your time, your business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
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Chris S
Chris S
A spring broke on my garage door and called them out to fix it. Arrived on time and repaired it quickly. Had them replace some cables, pulleys and adjusted the door. The end result was a garage door that operated like it was new. The … read more
Response from business owner
Hello Chris! Thank you so very much for taking the time to share your service experience with us, it always makes our day to hear such kind words from our valued customers! It was an absolute pleasure servicing your garage door to ensure it runs smoothly for you. We thank you so very much for your time, your business, and we look forward to being your garage door company of choice for years to come! Warm Regards, O'Brien Staff.
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Ricardo Ayala
Ricardo Ayala
Great customer service!
Response from business owner
Hello Ricardo! We are so happy to hear that you had such a great service experience! It was an absolute pleasure replacing your garage door springs for you. We thank you for your time, your business, and we hope you have a great weekend! Warm Regards, O'Brien Staff.
via Google
Judi Connell
Judi Connell
I called O'Brien on one of the recommendation from the Next Door site. Many were recommended, but O'Brien was the first to answer. We set up an estimate appointment and I was very pleased with the professional Thomas that came to my home… read more
Response from business owner
Hello Judi! Thank you so very much for taking the time to come leave kind words regarding your recent experience with Thomas! We are so happy to have been of assistance in installing your bottom garage door panel for you! It was such a pleasure working with you! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Gary Clayson
Gary Clayson
Thanks for the great service folks! Technician (Thomas) was friendly and repaired our issue, and gave the garage doors a tune up too. He also gave advice on replacing the rollers but no hard sell. Would recommend!
Response from business owner
Hello Gary! Thank you so very much for taking the time to come leave kind words regarding your recent experience with Thomas. It was an absolute pleasure servicing your garage door for you on Saturday! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Thomas Hanson
Thomas Hanson
Highly recommended to give these guys a call for a tune up or for repairs. Very thorough, friendly service, and everything explained in detail regarding options and cost approximation up front. I’ve been calling O’Brien for years now and … read more
Response from business owner
Hello Thomas! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us! We are so happy to have been of assistance in servicing your garage door for you. It has been such a pleasure working with you over the years and hope you have a wonderful rest of your weekend! Warm Regards, O'Brien Staff.
via Google
Mike Sturino
Mike Sturino
Thomas did an excellent job. He was knowledgable, courtious, and left us feeling like he fixed our problem.
Response from business owner
Thank you kindly Mike! It was such a pleasure servicing your garage door for you and we are so happy to hear that your service experience with Thomas was excellent. We thank you for your time and business and hope that you have a wonderful rest of your weekend! Warm Regards, O'Brien Staff.
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Vernon Los
Vernon Los
Highly recommend. They are timely and I feel reasonbly priced. Our service man was very informative, professional, and friendly. You won't go wrong with O'Brien.
Response from business owner
Thank you kindly Vernon! It was such a pleasure getting your garage door back on track for you and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Tom McCullough
Tom McCullough
Low costs but great service!
Response from business owner
Hi Tom! Thank you very kindly! It was such a pleasure working with you yesterday and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
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Kathy Mikula
Kathy Mikula
The service was excellent, fast and friendly ,and job well done.
Response from business owner
Hi Kathy! Thank you very much for your kind words regarding your service with us a few days ago! We are so happy to have been of service in putting your garage door back on track. We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Jake DeVries
Jake DeVries
I got a new garage door installed. Excellent work by Thomas. I am very happy with my new door.
Response from business owner
Hi Jake! Thank you very much for taking the time to come and leave kind words regarding your new garage door install with us the other day! We are so very happy that you are satisfied with your beautiful new door! If you have an extra moment and would like to attach a photo of your new door to this review we would love to see the finished product! We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Josie Scott
Josie Scott
Thomas G is an awesome, friendly and efficient service technician. He is extremely professional and always friendly. He has serviced us many times and I would recommend him to anyone looking for great service through O’Brien Garage Doors. … read more
Response from business owner
Hi Josie!! Thank you so very much for taking the time to come and leave such kind words regarding your recent experience with us! We are so delighted to have been of service in putting your garage door back on track the other day. We are grateful to be your garage door company of choice and to have been of service for many years! We thank you for your time and business, and we look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
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Meech Williams
Meech Williams
Excellent service operator was very informative and professional . Treated my Mom like she was his own. I would like to send him Kudos. Tell him thanks a lot, really Appreciate all the work he’s done. I’m going to recommend him to all my … read more
Response from business owner
Hi Meech! Thank you so very much for all of your kind words regarding your recent experience with us! We are so happy to have been of service installing a new garage door opener for you guys! We thank you for your time, for having us out to your home, and we look forward to working with you for many years to come! We thank you in advance for your kind recommendations to friends and family, and we hope that you have a wonderful weekend! Warm Regards, O'Brien Staff.
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CATHLEE M
CATHLEE M
Yes, I was very pleased with your service
Deb Bursinger
Deb Bursinger
Great job with repairing and tuning our garage doors!
Response from business owner
Thank you very much Deb! We are so happy to have been of service! We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Willestine Riley
Willestine Riley
I had an awesome professional experience with Thomas G with O’Brien Garage Doors. My technician was professional and knew his profession. I am pleased with your service and would recommend your company to anyone looking to install a garage … read more
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Willestine Riley
Willestine Riley
I had an awesome professional experience with Thomas G with O’Brien Garage Doors. My technician was professional and knew his profession. I am pleased with your service and would recommend your company to anyone looking to install a garage … read more
Response from business owner
Hi Willestine! Thank you so very much for taking the time to come and leave kind words regarding your experience with Thomas last week! We are so happy to have been of service and are so happy to read this feedback and share it with our team! We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Marissa
Marissa
My fiancé said the gentleman who came to our house was kind and knowledgeable. They came three hours before the scheduled window which made me late for work, but there are worse things. I was pleased with the price as well!
Response from business owner
Thank you very much Marissa for your kind words, your business, and for your time! We apologize for the inconvenience it caused from his arriving early, and are happy that you and your fiancé were very satisfied in the end with the technician and the work! We look forward to working with you for many years to come, and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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