Reviews

Here’s what our customers are saying about us!

From 318 reviews
Hayley Reeves
Hayley Reeves
Super easy to work with. Thomas was super nice and got everything up and working super quickly!
Response from business owner
Thank you kindly, Hayley! We are so happy to hear you had such a great experience with our technician Thomas. It was such a pleasure servicing and getting your garage door working smoothly on Tuesday. We thank you for your time and business, and we wish you a wonderful weekend. Warm Regards, O'Brien Staff.
via Google
Patricia Saran
Patricia Saran
Thomas G was so wonderful. He was so knowledgeable and courteous. I am so please wth the repair. He took time to explain and show me what needed to be done. I so appreciated the discounts he gave. It was a pleasure doing business with O'… read more
Response from business owner
Thank you kindly, Patricia! We are so happy to hear you had such a great experience with our technician Thomas G. It was such a pleasure servicing and getting your garage door working smoothly. We thank you for your time and business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
via Google
Sam Farley
Sam Farley
Thomas was kind, professional, and did excellent work. We know where to go if we ever need help with our garage door again.
Response from business owner
Thank you kindly, Sam! We are more than happy to hear that your service experience with Thomas was great. It was an absolute pleasure servicing your garage door for you yesterday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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David Gjerde
David Gjerde
Tech was very personable. Price was what I expected. I watched as he performed the service that he provided. He was very thorough.I was given a 5% veterans discount, which is important to me.
Response from business owner
Thank you kindly, David! We are so happy to hear your service experience with our technician on Friday was so great. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
via Google
DOUG H
DOUG H
Your company is excellent from receptionist to technician Quick responce and fast appointment. Will be using you in the near future for spring tune up. Also for possible door replacement. Thank you.
Richard Becker AIA
Richard Becker AIA
Thomas from O’Brien Garage Doors installed our new Liftmaster operator today and did a fantastic job. He was on time, thorough, professional, worked efficiently and took the time to explain how this cool new operator works (it’s internet … read more
Response from business owner
Hi Richard! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas and our team. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in installing your new garage door opener for you yesterday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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Dan Young
Dan Young
Excellent service. The tech was on time, very knowledgeable and had our door fixed quickly. I would highly reccomend.
Response from business owner
Thank you kindly, Dan! We are more than happy to hear that your service experience with us this month was great. It was an absolute pleasure getting your door back on track for you. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Erika Farren
Erika Farren
Thomas is an amazing installer and person. I had a difficult issue with the garage door and he found a solution immediately. Great prices, great work, extremely thorough. I will use no one else.
Response from business owner
Thank you kindly, Erika! We are more than happy to hear that your service experience with Thomas was so amazing. It was an absolute pleasure assisting you with your garage door needs this month. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Matthew Fuller
Matthew Fuller
I am very happy with the result and service from O'Brien. Thomas, the technician who helped us, was friendly and helpful through the whole process from providing an estimate to making the installation. He explained the door options … read more
Response from business owner
Hi Matthew! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in installing your new garage door for you on Thursday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Betsy Falk
Betsy Falk
We called in the morning and they were out that afternoon. Thomas, our technician, assessed they issue, explained it to us and gave us several solutions. Those solutions included the cost. We were extremely satisfied with the service and … read more
Response from business owner
Thank you kindly, Betsy! It was such a pleasure working with you on Tuesday and we are so happy to hear that your service experience with Thomas was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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michelle lesinski
michelle lesinski
Service was amazing all around. Was able to do most by text instead of being on the phone. That helped a lot. Thomas was great even though he was behind that day & having a rough day. I would definitely recommend them to anyone.
Response from business owner
Thank you kindly, Michelle! We are more than happy to hear that your service experience with Thomas was amazing. It was an absolute pleasure working with you. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Laura Wiesmueller
Laura Wiesmueller
Christmas Eve and my garage door cable snapped! I live in Milwaukee, with an alley, where there are break-ins. I had to find someone to fix it and O’Brien Garage Doors was the only place that came through for me. I had to pay a little more… read more
Response from business owner
Thank you kindly, Laura! We are more than happy to hear that your service experience with Tom was so great. It was an absolute pleasure repairing your garage door for you on Christmas Eve. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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gary hirt
gary hirt
Fast service, garage door works like it's new
Response from business owner
Thank you so much, Gary! We very much appreciate your time and business, and it was such a pleasure working with you on Tuesday. Warm Regards, O’Brien Staff.
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Daniel iloh
Daniel iloh
Very professional and courteous tech . His professionalism, straightness make up a great reason for our exclusive use of O’Brien garage
Response from business owner
Hello Daniel! Thank you so very much for taking the time to come leave kind words regarding your recent experience with our technician! It was a pleasure installing your garage door opener for you on Friday. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Marc Melloch
Marc Melloch
Quick and efficient and effective service. Thomas was very pleasant to work with.
Response from business owner
Thank you kindly, Marc! We are so happy to hear your service experience with Thomas on Friday was so great. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
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Sheryl Ewig
Sheryl Ewig
Awesome experience. Great advice. Quick service. So personable. I highly recommend.
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Charlie White
Charlie White
Great company! Thomas went far above and beyond the call of duty to fix our garage door. Not only did he make it perfectly operational in a matter of minutes, he replaced a few parts we didn't even know weren't working.Now, the door is … read more
Response from business owner
Thank you kindly, Charlie! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure working with you and servicing your garage door for you. It always makes our day to hear such amazing feedback from our valued customers! We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Ryan Lettau
Ryan Lettau
Thomas came out today to tune up my garage door. He went above and beyond...great guy. The door not only works great now, but also is quiet as can be! He also walked me through a few things to keep an eye on and how to properly operate my … read more
Response from business owner
Thank you kindly, Ryan! We are so happy to hear you had such a great experience with our technician Thomas. It was such a pleasure servicing and getting your garage door working smoothly for you on Friday. We thank you for your time and business, and we wish you a wonderful weekend. Warm Regards, O'Brien Staff.
via Google
Becky Steward
Becky Steward
Easy to schedule, timely arrival, and technician highly skilled. He was also willing to teach self-maintenance techniques for my door as well as things to watch for. I have used O'Brien Garage Doors in the past and will continue to do so … read more
Response from business owner
Hello Becky! Thank you so very much for taking the time to leave kind words regarding your recent service experience with us! We are so happy to have been of assistance in servicing your garage door for you on Thursday. It has been such a pleasure working with you over the years and hope you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Neil Durski
Neil Durski
Very professional. I am very satisfied with the installation of my garage door.
Response from business owner
Thank you so much, Neil! We very much appreciate your time and business, and it was such a pleasure installing your new garage door for you on Monday. Warm Regards, O’Brien Staff.
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Bill Sullivan
Bill Sullivan
Contractor showed up on time, did work quickly and efficiently. Happy with the work.
Response from business owner
Thank you so much, Bill! We very much appreciate your time and business, and it was such a pleasure servicing your garage door for you on Friday. Warm Regards, O’Brien Staff.
via Google
Dale Landgren
Dale Landgren
Timely service. Informative and prompt on repairs.
Response from business owner
Thank you kindly, Dale! It was such a pleasure installing your garage door spring for you on Monday and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
tom gleason
tom gleason
Great service from Tom G. Always shows up on time, thoroughly explains his work and answers all of your questions.
Response from business owner
Thank you kindly, Tom! We are more than happy to hear that your service experience with Tom has always been great. It was an absolute pleasure performing your garage door tune up for you on Tuesday. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Greg Meyer
Greg Meyer
We were having some issues with our garage door and called O'Brien to try to fix it. Thomas G was the tech, who was friendly and professional, and quickly figured out what the issues were and clearly explained our options and the cost of … read more
Response from business owner
Thank you kindly, Greg! We are more than happy to hear that your service experience with Thomas was great. It was an absolute pleasure assisting you with your garage door needs on Thursday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Greg Patterson
Greg Patterson
Garage door was stuck in open position. It was late in the day and we were desperate. O'Brien saved the day and at a reasonable price.
Response from business owner
Thank you kindly, Greg! We are so happy to hear you had such a great experience with our technician on Wednesday. It was such a pleasure servicing and getting your garage door working smoothly for you. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
via Google
Julianne Manske
Julianne Manske
Scheduling via the website and text was quick and easy, and our technician Thomas was so friendly and helpful. Highly recommend!
Response from business owner
Thank you kindly, Julianne! We are so happy to hear you had such a great experience with our technician Thomas and our team. It was such a pleasure servicing your garage door for you on Tuesday. We thank you for your time and business, and we wish you a wonderful weekend. Warm Regards, O'Brien Staff.
via Google
Gene Park
Gene Park
Tom G. was great! Fixed our problem efficiently, not trying to sell us any additional services or products.
Response from business owner
Thank you kindly, Gene! We are more than happy to hear that your service experience with Tom was great. It was an absolute pleasure programming your garage door remotes for you on Saturday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Darlene Wesner
Darlene Wesner
The technician I was in contact with was incredible. He was knowledgeable, polite and very pleasant and very thorough. Very satisfied I chose this company.
Response from business owner
Thank you very much, Darlene! We are more than happy to hear that your service experience with our technician was incredible. It was an absolute pleasure performing your garage door tune up for you on Thursday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Emily Hall
Emily Hall
Thomas G was very helpful, kind, and efficient in fixing our garage door. Everything is in working order and he even made sure our second garage door was functioning. Thanks, Thomas!
Response from business owner
Thank you kindly, Emily! We are so happy to hear you had such a great experience with our technician Thomas. It was such a pleasure servicing and getting your garage door working smoothly. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
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Coleman Family
Coleman Family
They came out in an emergency situation. Tim handled everything perfectly.
Response from business owner
Hello Coleman Family! Thank you so very much for taking the time to come leave kind words regarding your recent emergency service experience with us. It was such a pleasure working with you and we are happy to have been of service on Monday! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Gerald Boettcher
Gerald Boettcher
Efficient service repair with friendly conversation.
Response from business owner
Thank you so much, Gerald! We very much appreciate your time and business, and it was such a pleasure installing your new garage door springs for you last week. Warm Regards, O’Brien Staff.
via Google
Kristy Hammernik
Kristy Hammernik
Have used them multiple times. They are able to service our door in a timely manner. The problems are always explained clearly.
Response from business owner
Thank you kindly, Kristy! It has been an absolute pleasure working with you over the years. We thank you for your time and business, and we wish you a fantastic rest of your week! Warm Regards, O'Brien Staff.
via Google
Scott Voelz
Scott Voelz
Garage door springs replaced. Thomas was very knowledgeable and informative as he communicated in detail about the work he was performing. Fast response and quality work. I would highly recommend for your garage door needs.
Response from business owner
Thank you kindly, Scott! It was such a pleasure installing your new garage door springs for you and we are so happy to hear that your service experience with Thomas was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Craig Thelen
Craig Thelen
O'Brian was great. Thomas was very professional, on time and very help full in making me understand how things work and what to watch out for without any sales pressure. Great Job and will definitely use them next year.
Response from business owner
Thank you kindly, Craig! We are more than happy to hear that your service experience with Thomas was great. It was an absolute pleasure performing your garage door tune up for you on Friday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Peggy Pomplin
Peggy Pomplin
Tom G provided great service. Explained everything he did during the tuneup – especially as I wrote everything down in my phone. Great customer service.
Response from business owner
Thank you kindly, Peggy! We are more than happy to hear that your service experience with Tom was so great. It was an absolute pleasure performing your garage door tune up for you on Friday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Russell Sayler
Russell Sayler
He did a very good job explaining how he was going to resolve our problem. He was very professional and would recommend this company again.
Response from business owner
Thank you kindly, Russell! It was such a pleasure installing your new garage door weather seal for you and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Adon Pate
Adon Pate
Thomas was a big help thanks
Response from business owner
Thank you so much, Adon! We very much appreciate your time and business, and it was such a pleasure assisting your with your garage door needs on Saturday. Warm Regards, O’Brien Staff.
via Google
Kevin Keyes
Kevin Keyes
Great opener installed professionally. Very pleased with the entire transaction.
Response from business owner
Thank you kindly, Kevin! We very much appreciate your time and business, and we were so happy to have been of service in installing your new garage door opener for you. Warm Regards, O’Brien Staff.
via Google
Kyle Beranek
Kyle Beranek
Fast and knowledgeable
Response from business owner
Thank you so much, Kyle! We very much appreciate your time and business, and it was such a pleasure working with you on Friday. Warm Regards, O’Brien Staff.
via Google
David Wilde
David Wilde
They were on time and did a great job. Will definitely use them again when needed.
Response from business owner
Thank you so much, David! We very much appreciate your time and business, and it was such a pleasure working with you last week. Warm Regards, O’Brien Staff.
via Google
Tamieka Parish
Tamieka Parish
Thomas was my technician and he was so professional. He diagnosed the problem, gave me options and his opinion, did the job wonderfully and was gone. I am very pleased with my garage overhead door. Also, it wasn't as much as I thought it … read more
Response from business owner
Thank you kindly, Tamieka! We are so happy to hear that your service experience with Thomas was so fantastic. It was an absolute pleasure servicing your garage door for you on Thursday. We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Purnendu Shukla
Purnendu Shukla
Thomas was our technician. He was professional and courteous. I will highly recommend O Brien compared to many expensive ones in this area.
Response from business owner
Thank you kindly, Purnendu! It was such a pleasure installing your new garage door springs for you and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your weekend! Warm Regards, O'Brien Staff.
via Google
Cassandra
Cassandra
Tom is super awesome. Very friendly and thorough and informative. Don’t hesitate to call O’Brien , I’m recommending to all of my friends and family.
Response from business owner
Thank you kindly, Cassandra! We are more than happy to hear that your service experience with Tom was awesome. It was an absolute pleasure performing your garage door tune up for you yesterday. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Jim Van Vonderen
Jim Van Vonderen
My technician Thomas did a great job fixing my door. He was especially helpful in explaining what he was doing and I really appreciated that professionalism. Definitely recommend
Response from business owner
Thank you kindly, Jim! It was such a pleasure servicing your garage door for you on Friday, and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful week! Warm Regards, O'Brien Staff.
via Google
Stacy Costello
Stacy Costello
Called on Sunday, everything fixed on Monday! Tom from O’Brien came out to work on my garage door last week and explained the problem thoroughly and broke down my options and the the costs for me. I will recommend them for any garage door … read more
Response from business owner
Hi Stacy! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas. We are so happy to have been of assistance in servicing your garage door for you this month! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Patricia Miller
Patricia Miller
When our garage door broke on Monday night, I called and got an appointment for Tuesday around 11AM. The repair man (Thomas) made fast repairs, was friendly, and answered all of my questions. He also spotted 2 other issues and corrected … read more
Response from business owner
Thank you kindly, Patricia! We are more than happy to hear that your service experience with Thomas was great. It was an absolute pleasure replacing your snapped garage door cable for you on Tuesday. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Manoj Gupta
Manoj Gupta
Competitive pricing and great service!
Response from business owner
Thank you kindly, Manoj! We are so happy to have been of assistance in installing your new garage door for you this month. We hope you have a wonderful week and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Tracee Hofmeister
Tracee Hofmeister
We called O'Brien Garage Doors Specialists over A1 why, their professional standards are top notch. Friendly "HECK YA!" Easy to talk to, "HECK YA!" Thomas G is RARE Gentleman that cares about his work and his clients. Knowledgeable "HECK YA… read more
Response from business owner
Thank you kindly, Tracee! We are so happy to hear that your service experience with Thomas was so wonderful! It was such a pleasure installing your new garage door springs for you yesterday. We thank you for your time and business and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Allison K Summers
Allison K Summers
I appreciated getting an immediate quote by text that was simple. I texted my choice, they came next day, and installer was nice. All was easy. And my dog gave him her approval!
Response from business owner
Hello Allison! Thank you very much for taking the time to come leave kind words regarding your recent service experience with us! It was a pleasure installing your new garage door opener for you this month. We thank you very much for your time and business, and we are so glad to have the approval of both you and your dog! Warm Regards, O'Brien Staff.
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Tim Krause
Tim Krause
Second time I’ve had Thomas answer a service call. He’s been on time, professional, and done great work! Won’t call anyone else but O’Brien’s for garage door work.
Response from business owner
Hello Tim! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with Thomas. It was such a pleasure performing your garage door tune-up for you this month! We thank you for your time and business and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Mayukh Sarkar
Mayukh Sarkar
Tom from O’Brien came out to work on my garage door and explained the problem thoroughly. I liked what he did as good, better and best, and also breaking the costs. I will recommend them for any garage door fixes
Response from business owner
Thank you kindly, Mayukh! It was such a pleasure installing your new garage door spring for you last week! We are so happy to hear that your service experience with Thomas was so wonderful. We thank you for your time and business and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Mark Gresbach
Mark Gresbach
Very highly recommended, they were prompt and they did a great job!
Response from business owner
Thank you so much, Mark! We very much appreciate your time and business, and it was such a pleasure working with you on Friday. Warm Regards, O’Brien Staff.
via Google
Jim Tiderman
Jim Tiderman
The staff at O'Brien are not only courteous and professional but also abide by the time frames to fix your garage. Thomas was so thorough in not only fixing our garage door but inspecting the other doors and repairing it in such a timely … read more
Response from business owner
Thank you kindly, Jim! We are so happy to hear that your service experience with Thomas was so wonderful! It was such a pleasure replacing your garage door cable for you on Thursday. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Ulmen Family
Ulmen Family
O'Brien Garage Doors was outstanding!They called to tell us a technician was on the way. They arrived near the beginning of the 2-hour window, took the time to ask if anything was happening, and really listened to what we said. O'Brien … read more
Response from business owner
Hi Ulmen Family! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you over the last 14 years! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
kevin dahms
kevin dahms
Great service.
Response from business owner
Thank you kindly, Kevin! We are so happy to hear you had such a great service experience on Friday! It was such a pleasure replacing your garage door cable for you. We thank you for your time and business, and we hope you have a fantastic week. Warm Regards, O'Brien Staff.
via Google
Andrew Varela
Andrew Varela
Very professional from start to finish. From Tom who did the estimate, to Shelby who took my order to Danny who did the install. 10/10 would recommend. Loving my new door and SILENT belt drive. My old door creaked and moaned like a Panzer … read more
Response from business owner
Hello, Andrew! Thank you so much for taking the time to leave such kind words regarding your recent service experience with Tom, Shelby, and Danny! We are so happy to have been of service in installing your new garage door for you yesterday. If you have an extra moment and would like to attach a photo of your new garage door to this review, we would love to see the finished product. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Matt Miller
Matt Miller
Thomas was professional and efficient. Everything went very smooth.
Response from business owner
Thank you so much, Matt! We very much appreciate your time and business, and it was such a pleasure working with you last month. Warm Regards, O’Brien Staff.
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Thomas Gaglione
Thomas Gaglione
Called O'Brien Garage Doors early after a very snowy overnight to repair a broken door spring. Receptionist was very pleasant and friendly and scheduled service tech call for that afternoon. Service tech Tom was very knowledgeable … read more
Response from business owner
Hi Thomas! Thank you so much for taking the time to come and leave such kind words regarding your recent service experience with our team. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Sergio Li
Sergio Li
It was easy to book a tune up appointment with them. We were helped by Thomas, he was very helpful, explained all the process and offered very good recommendations. Good service overall, would definitely use them again in the future.
Response from business owner
Thank you kindly, Sergio! We are so happy to hear you had such a great experience with our technician Thomas. It was such a pleasure performing your garage door tune-up for you on Monday. We thank you for your time and business, and we hope you have a wonderful weekend. Warm Regards, O'Brien Staff.
via Google
Lisa Truitt
Lisa Truitt
A cable on our garage door snapped, making the garage door not work, and O'Brien was able to send someone out the same day to fix it. Thomas G. was the tech and he did a great job – really went above and beyond to provide good service, … read more
Response from business owner
Hi Lisa! Thank you very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you this past week! We thank you for your time and business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
via Google
Nick Aplin
Nick Aplin
We had a comprehensive garage door tune-up to inspect and repair a few nagging concerns with our aging garage door. Thomas G. was our technician and was excellent; professional and knowledgeable. Price was very reasonable and our door is … read more
Response from business owner
Thank you kindly Nick! We are so happy to hear you had such a great experience with our technician Thomas. It was such a pleasure performing your garage door tune-up for you on Wednesday. We thank you for your time and business, and we wish you a wonderful weekend. Warm Regards, O'Brien Staff.
via Google
MB Keller
MB Keller
Since moving into our home in September, our garage door would randomly open throughout the day and night. I tried reprogramming it and that didn’t seem to matter. Last week in our mail was a flyer for O’Brien Garage Door so I called for a … read more
Response from business owner
Hi MB! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you this past week! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Jordan Nichols
Jordan Nichols
I'm a first-time home owner and had O'brien Garage Doors come out to my home to fix a few things that were called out in the inspection. Thomas G was my technician and went above and beyond during his visit. He was extremely kind and … read more
Response from business owner
Thank you kindly Jordan! We are so happy to hear you had such a great experience with our technician Thomas. It was such a pleasure servicing and getting your garage door working smoothly! We thank you for your time and business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
via Google
john calloway
john calloway
Thomas came out and fixed my door and explained everything to me. He did a great job. He was kind and knowledgeable. I will most definitely use him again. Thanks for taking care of me.
Response from business owner
Hi John! Thank you very kindly! It was such a pleasure working with you last Tuesday and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Scott Miller
Scott Miller
Thomas G just finished service on my garage door and did an outstanding job. Efficient and with an excellent attitude. Hard to find these days. Thank You.
Scott Miller
Scott Miller
O’Brien serviced my garage door that was not working properly. Thomas G was the service professional. He did an excellent job and had a great attitude. It’s hard to find both these days. Thank you Thomas G and thank you O’Brien. Scott … read more
Response from business owner
Thank you kindly Scott! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure working with you on Thursday. We thank you for your time and business, and we hope you have a wonderful rest of your weekend! Warm Regards, O'Brien Staff.
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Stephanie Pierce
Stephanie Pierce
Reasonable price. Thomas G did an amazing job and took time after the install to let me know how to properly maintain the door and answer all my questions. The new opener runs nice and smooth and looks good too! He was able to come out the … read more
Response from business owner
Hi Stephanie! We are so happy to hear you had such a great experience with our technician Thomas. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you on Monday. We thank you for your time, and business and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Michelle Inhofer
Michelle Inhofer
Thank You Thomas G!We are incredibly happy with the work Thomas G. just did on our garage door. He was friendly, professional, and thorough. Thomas G. went above and beyond, and we highly recommend O’Brien for repairs. Thank you for … read more
Response from business owner
Hello Michelle! Thank you so very much for taking the time to come leave kind words regarding your recent experience with Thomas. It was such a pleasure working with you today! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
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James Krickeberg
James Krickeberg
Had an issue with my photosensors. Thomas was technician. Quickly identified the issue, replaced the sensors, and did a full tune up. Very great company to work with and will recommend!
Response from business owner
Thank you kindly James! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure working with you on Saturday. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Jason Bucciarelli
Jason Bucciarelli
Thomas just came out and fixed my door. Very friendly and knowledgeable. Definitely will use them again. Two thumbs up!
Response from business owner
Thank you very kindly Jason! It was such a pleasure working with you this week! We thank you for your time and business and we hope that you have a wonderful weekend! Warm Regards, O'Brien Staff.
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Anonymous
Anonymous
After waiting a week for the original garage door installer to come out and assess the broken spring and over another week without hearing from them, I called OBriens based on one of those mailer packets we get each month. They were … read more
Marla Cherti
Marla Cherti
We had broken springs and a broken cable. Thomas G did an amazing job at an extremely affordable price. He was very informative and professional. Highly recommended!!
Response from business owner
Thank you kindly Marla! We are so happy to have been of assistance in repairing your broken springs and cable for you! We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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jason hemke
jason hemke
Both our garage door springs broke, I called them up and they came same day on a holiday weekend! Thomas G. was our technician I can't say enough good things about him, he was friendly and answered any questions I had. I highly recommend.
Response from business owner
Thank you kindly Jason! We are so happy to hear you had such a great experience with our technician Thomas. It was such a pleasure replacing your garage door springs for you over the weekend! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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Justin Rodriguez
Justin Rodriguez
I had gotten quotes from other companies that told me I needed new panels or a new door.Thomas was great! Excellent job fixing my garage door with a new support and without having to replace the panels.Thanks for providing great service… read more
Response from business owner
Hi Justin! Thank you so much for taking the time to leave kind words regarding your recent experience with Thomas. It was such a pleasure working with you last month! We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
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Brad Seefeldt
Brad Seefeldt
Very happy with O'Brien Garage doors. Thomas G was out last week for a service and diagnosis on my garage door opener. This week he was back for an install of a new opener that he recommended. On both visits, Thomas G was very knowledgeable… read more
Response from business owner
Hi Brad! Thank you so much for taking the time to come and leave such kind words regarding your recent service experiences with Thomas. It always makes our day to hear such amazing feedback from our valued customers! It has been such a pleasure working with you this month and installing your new garage door opener for you on Friday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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Bradley Rinzel
Bradley Rinzel
I needed a broken spring replaced. Mr. O'Brien showed me the parts and explained what he was doing each step of the way. He showed me things I can do to postpone future calls for repair and recommended products from the hardware store. … read more
Response from business owner
Thank you kindly Bradley! We are more than happy to hear that your service experience with us was so great. It was an absolute pleasure replacing your garage door spring for you last week. We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Cathy Helgeson
Cathy Helgeson
I requested a $49.50 Tune-Up special for our existing garage door in Waukesha. Appointment made. Text message asked if I was home and when I responded with a simple "Y", said that Thomas G was on the way. Thomas looked at our door, which… read more
Response from business owner
Hello Cathy! Thank you very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas. It always makes our day to hear such amazing feedback from our valued customers and we are so happy to hear that your door is functioning quieter than ever. It was an absolute pleasure performing your garage door tune-up and installing your new rollers for you on Wednesday! We thank you so much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Nateia Tolefree
Nateia Tolefree
I was quoted $1,900 from a different company claiming I needed a new garage door. Contacting O’Brien Garage Doors saved me $1,600. I could not be happier with the services provided by Thomas G. He thoroughly explained all the repairers … read more
Response from business owner
Hello Nateia! Thank you so much for taking the time to come and leave such kind words regarding your recent service experience with Thomas. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in getting your garage door back on track for you yesterday. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Karen Doles
Karen Doles
Thank you Thomas G!!! What a great technician! He went above and beyond what we expected. Such a nice person and a hard worker. I recommend O’Brien Garage Doors to everyone, they really do great work. Thanks for a job well done 😊
Response from business owner
Hello Karen! Thank you so much for taking the time to come leave kind words regarding your recent service experience with Thomas. It was such a pleasure working with you yesterday! We thank you for your time and business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
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Brandi Rasmusan
Brandi Rasmusan
We hired O'Brien Garage Doors to install a new opener and help us link up our car with the new opener. Thomas was professional, knowledgeable and answered all my questions. I highly recommend O'Brien for all your garage door needs. We will … read more
Response from business owner
Hello Brandi! Thank you very much for taking the time to come leave kind words regarding your recent service experience with Thomas! It was a pleasure installing your garage door opener for you on Saturday. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Elizabeth Cutter
Elizabeth Cutter
We are very happy with the service we received from O'Brien Garage doors. We contacted them on Monday afternoon for a quote replacing our garage door opener and they got back to us right away. They were able to schedule for someone to come … read more
Response from business owner
Thank you kindly, Elizabeth! It was such a pleasure working with you and we are so happy to hear that your service experience with Thomas was so great. It always makes our day to hear such kind words from our valued customers! We are so happy to have been of service in installing your garage door opener for you last night. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Debra Bee
Debra Bee
Tom G. was very professional and honest!! He got the job done and then some!! I will definitely use this company again!!
Response from business owner
Thank you kindly Debra! We are so happy to hear you had a great experience with our technician Thomas. It was such a pleasure servicing and getting your garage door working smoothly for you on Saturday! We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
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Tom Farrell
Tom Farrell
Always show up on time, good workmanship, reasonable price
Response from business owner
Thank you so much Tom! We very much appreciate your time and business, and it has been such a pleasure working with you over the years! Warm Regards, O’Brien Staff.
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Kevin Roloff
Kevin Roloff
Thomas G is the man! Punctual, friendly, and made quick work of the repair job. Competitive pricing as well. Can't ask for much more. Would recommend!
Response from business owner
Hello Kevin! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with Thomas. It was such a pleasure replacing your garage door springs for you last week! We thank you for your time and business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
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Dan Anderson
Dan Anderson
Thomas G was super helpful, did a great job, above and beyond.
Response from business owner
Thank you so much Dan! We very much appreciate your time and business, and it was such a pleasure installing your garage door opener for you today. Warm Regards, O’Brien Staff.
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Leslie Galloway Sherard
Leslie Galloway Sherard
Thomas G went above and beyond while servicing our garage door. I was very pleased. He thoroughly explained each step of the service and was pleasant to work with.
Response from business owner
Thank you kindly Leslie! We are so happy to hear you had such a great service experience with our technician Thomas. It was such a pleasure servicing your garage door for you this week. We thank you for your time and business, and we wish you a wonderful weekend! Warm Regards, O'Brien Staff.
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Susan Wernett
Susan Wernett
O’BRIEN Garage Doors came to my rescue soon after I purchased my home to check out my noisy garage door. They knew right away what the problem was and now it runs real smooth. Thank you everyone at O’BRIEN Garage Doors!
Response from business owner
Thank you so very much Susan! It was such a pleasure working with you last week and we are so happy to hear that your service experience with us was great. We thank you for your time and business and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Jodi vonSpreckelsen
Jodi vonSpreckelsen
I got a coupon a while back from O’Brien Garage Doors in the ValPak and decided to give them a try. Thomas G came out and was super helpful. He fixed the issue and then some – the door is sealed, running smooth and is very quiet!! Thank … read more
Response from business owner
Thank you kindly Jodi! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure working with you and we are so glad you gave us a try! We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Heidi Lopez
Heidi Lopez
Thomas G. is the BEST service technician to deal with. He explained everything he did and why it was important. He gave us the estimate and fixed the problem quickly and efficiently. Would recommend O'Brien and ask for Thomas G when you … read more
Response from business owner
Thank you kindly Heidi! We are more than happy to hear that your service experience with Thomas was so great. It was such a pleasure working with you this month! We thank you for your time and business, and we wish you a wonderful weekend! Warm Regards, O'Brien Staff.
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Lynne Johnson
Lynne Johnson
I have called O’Brien Garage Doors several times. I always find their staff exceptionally pleasant and helpful. Yesterday was no exception. I needed help after hours. Thomas came and was so helpful. He fixed the issue (which was a … read more
Response from business owner
Hi Lynne! Thank you so much for taking the time to come and leave such kind words regarding your recent and past service experiences with Thomas. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in getting your garage door running smoothly on Wednesday night! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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Kristen Kozmary
Kristen Kozmary
I had 3 or 4 garage door companies come out and tell me that they couldn't install a garage door opener because of our low ceilings and some other issues. Thomas G came out and agreed that none of the usual options would work but he came up… read more
Response from business owner
Hi Kristen! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Thomas and Amberly. We are so happy to have been of assistance in installing your garage door opener for you yesterday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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MBMKE19
MBMKE19
Had a great experience with O'Brien today, our service tech Thomas G. was on time, polite and very professional. He took the time to explain the issues he saw, what he was going to fix, cost breakdown for each part, answered all of my … read more
Response from business owner
Thank you kindly! We are so happy to hear you had such a great service experience with our technician Thomas yesterday. It always makes our day to hear such amazing feedback from our valued customers! It was such a pleasure servicing and getting your garage door working smoothly. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff
via Google
Quinn Dye
Quinn Dye
Thomas G was so helpful today. Fixed my problems, offered a recommendation for the future, and had a great attitude. Would recommend and will use again!
Response from business owner
Thank you kindly Quinn! We are so happy to hear your service experience with Thomas on Friday was so great. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
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Sandy Lewis
Sandy Lewis
I had a great experience with O'Brien today! The service person, Thomas G, was excellent to deal with. He was friendly, professional and knowledgeable. O'Brien is lucky to have him as an employee. I am one satisfied customer!
Response from business owner
Hello Sandy! Thank you so very much for taking the time to come leave such kind words regarding your recent service experience with Thomas. It was such a pleasure performing your garage door tune-up for you on Thursday! We thank you for your time and business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
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Josue Rodriguez
Josue Rodriguez
Had our garage door tune up this morning. Thomas G (Technician) Was very friendly and very professional. He answered all of my questions. He went above and beyond... I highly recommend O'Brien – and if you want to have a nice conversation… read more
Response from business owner
Thank you kindly, Josue! We are more than happy to hear that your service experience with Thomas was so great. It was an absolute pleasure performing your garage door tune-up for you on Wednesday! We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Marco Serrano
Marco Serrano
I had an issue going on with the garage door. Customer service got me an appointment next day. Thomas G. showed up on time and was very professional, honest and knowledgeable in what he was doing. I will definitely be a returning customer… read more
Response from business owner
Thank you kindly Marco! We are so happy to hear that your service experience with Thomas was so great. It was an absolute pleasure getting your door back on track for you yesterday. We thank you for your time and business, and we look forward to being your garage door company of choice for years to come! Warm Regards, O'Brien Staff.
via Google
Joe Wiltjer
Joe Wiltjer
The first time I used O'Brien I was very pleased with the technician, they diagnosed and serviced our 12' pole barn garage door. My most recent experience was the exact opposite experience with the company. We had an appointment for a quote… read more
Response from business owner
Hi Joe! Thank you very much for taking the time to talk with our manager and for allowing us to remedy this situation. We very much apologize for your initial experience this second time! Your business is very important to us and we are so sorry for what happened initially! Please feel free to give us a call if you would like to go with the work or to give us a call anytime in the future or to reach out to us directly via email listed on our "contact us" page on our website for absolutely anything you may need or any questions you may have in the years to come! We hope you have a wonderful week, and we look forward to being of assistance in the years to come! Warm Regards, O'Brien Staff.
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Thomas Noltner
Thomas Noltner
Couldn't be more please with the high level of customer service and care exhibited. Thomas G. was very friendly, knowledgeable and professional, going above and beyond. Very thankful for such a great experience, and O'Brien will undoubtedly… read more
Response from business owner
Thank you kindly Thomas! We are more than happy to hear that your service experience with Thomas G was so great. It was an absolute pleasure servicing your garage door for you today! We thank you for your time, your business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Melissa K
Melissa K
thanj you very service the guy came got everything done cleaned up made sure it worked and it is very quiet!
Miles Deckard
Miles Deckard
Thomas was great, helped us get our old door working again but didn’t oversell. Advised what might need attention next, very helpful.
Response from business owner
Thank you kindly, Miles! We are so happy to hear that your service experience with Thomas was great. We thank you for your time and business and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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