(414) 882-8930 ashlee@obriendoor.com

Customer Reviews of O’Brien Garage Doors – Milwaukee

These are just a few examples of what our customers had to say about O’Brien Garage Doors – Milwaukee. These are real reviews from real customers posted on various review websites.
We have been proudly serving our customers for over thirty years and are dedicated to providing them with friendly, honest service.

From 47 reviews
Anne Hayden

Excellent service start to finish from Nicole scheduling my appointment to Thomas repairing our door. Both were extremely friendly, knowledgeable and helpful. I will definitely use OBrien in the future.

Response from business owner

Thank you so very much Anne for taking the time to come share kind words regarding your experience with Nicole and with Thomas! It was such a pleasure working with you guys. We thank you for your time in having us to your home, for your business, and look forward to working with you for many years to come! We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Kerry Goepfert

The receptionist was courteous and efficient. The repairman was courteous, professional and efficient. He explained the problem thoroughly and offered solutions that he could attend to immediately. He also made sure I knew what was done …

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Response from business owner

Thank you very kindly Kerry for taking the time to come and provide kind words regarding your recent experience! We very much value your time, your business, and look forward to working with you for many years to come. Have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Fabian Klein

Very happy with their service. Called and got garage door fixed the same day. Professional and quick! Thomas was the technician on sight! Simply awesome!

Response from business owner

Thank you so very kindly Fabian for taking the time to come and provide kind words regarding your experience with Thomas! It is always so wonderful to hear positivity. We thank you for your time, your business, for having us out to your home, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Jeff Kane

It would be 5 stars if I would not have had 5 different people to talk to along the way. It seems like they use a call center and you never know who you will talk to. Most of them were good, but one was rude and condescending.

The guy …

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Response from business owner

Hello Jeff, thank you for taking the time to give us feedback on your experience. We will definitely do some research to see who the rep was that you spoke with as customer care is our greatest priority and we always want our customers to know they are very valued. We thank you for your business and your time, as it was a great pleasure working with you! Warm Regards, O'Brien Staff.

via Google
Patricia Adams

I used O'Brien Garage Doors for the first time. I must say that I was astonished by the care that they take with their customers. The customer service personal were professional and friendly. I received two notifications regarding the …

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Response from business owner

Hello Patricia! Thank you so very much for taking the time to come and leave such positive, kind words regarding your experience with us! We are so happy that we left a wonderful impression for your first service with us. We thank you for your business and your time and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Robert Gross

Thomas G is an excellent installer. He was on time, polite, knowledgeable, quick and gave me an exact estimate and the cost. He explained what he was going to do before he started and went over things that needed immediate attention or …

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Response from business owner

Thank you so very much Mr. Gross for taking the time to come and leave such kind words regarding your recent experience with Thomas! It was such a pleasure getting you all taken care of with your repair and opener installation. We thank you very much for your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Mike Deperte

I would highly recommend obriens great job and didn't leaveI until I was completely satisfied.

Response from business owner

Hi Mike! Oh no! It looks like this was saved as a two star by mistake. It was such a pleasure getting your install done for you and we appreciate your time and business! If you have an extra moment and wouldnt mind going back into the the review to edit it we would greatly appreciate it! I also left a voicemail for you a moment ago because I know you were requesting a copy of an invoice and we just wanted to get some clarity on which invoice you were requesting. Thank you kindly! Warm Regards, O'Brien Staff.

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Dan Konecny

Did a great job and was very good at his suggestions. Thanks Thomas.

Response from business owner

Thank you very much Dan! It was a pleasure working with you! Warm Regards, O'Brien Staff.

via Google
Jeannine Heide

Late on June 18th, Thomas repaired a broken spring as well as a complete tune up. He did an excellent job, very thorough and knowledgeable. Thanks for sending a great technician.

Response from business owner

Thank you very much Jeannine for taking the time to come and leave kind words on your recent experience with Thomas! It makes our day so wonderful to hear kind words. We thank you for your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Gàil Feick

Impressed that my call was answered on a Sunday on Memorial Day weekend! Thomas G was my technician, and he was a pleasure to deal with – extremely knowledgeable about the repair (snapped cable) and recommending a new door. Went above and…

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Response from business owner

Thank you very much Gail for taking the extra moment to come and leave kind words regarding your recent experience with our office and with Thomas! We are so happy that we were able to get you all taken care of and look forward to being your company of choice when you are ready to replace your door! We hope that you have a wonderful rest of your week and thank you again! Warm Regards, O'Brien Staff.

via Google
Maureen Hahn

Great and prompt service on our garage door repair. Thomas G. was professional, explained the repair clearly and went above and beyond a service call. Thanks!

Response from business owner

Thank you so very much Maureen for taking the time to come and leave kind words on your recent experience with Thomas! We are so happy to hear that you loved your experience and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Ken Romeis

1. O'Brien Garage Doors was top shelf all the way and the price was absolutely right. A win-win all the way around.

a. Office staff: Professional, courteous and great with communications.

2. The quote was "The Quote". They said what…

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Response from business owner

Thank you so very much Ken for taking the time to come and leave such kind words regarding your experience with Thomas and our company! It was such a pleasure swapping out your section for you and getting you all taken care of. We thank you for your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Laura Zabrauskis

Our spring broke. We've used O'Brien before and were happy with the work once again. We went with the lifetime springs this time. Thomas was our tech and he did a great job. Thomas was very knowledgeable and through.

Response from business owner

Thank you very much Laura for taking the time to come and share positive words regarding your recent experience with us! It has been such a pleasure working with you over the years and we are so happy to be your garage door company of choice! We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
your casual user

Thomas did great! Stayed very late on Saturday night and finished the task under difficult circumstances! Great company! Highly recommend it and especially Thomas!

Thank you for the great job, Brigitta 😀

Response from business owner

Thank you so very kindly Brigitta for taking the time to come and leave positive words on your recent experience with Thomas! We very much appreciate your business and it was a pleasure getting your bottom seal all changed out. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Susan Torgerson

Thomas was a very polite, knowledgeable, professional technician. He explained what he recommended and showed me parts that were replaced.

Response from business owner

Thank you very much Susan for your kind words! We very much appreciate your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Bradley Brin

The O'Brien service was on time, educated, and complete, I called for a tune-up and because we hadn't really done any maintenance for 20 years, I expected the few repairs he suggested. For a reasonable charge, I expect the door and opener…

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Tony Sardo

Thomas did a very good job on the repair and servicing of my garage door.

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Scott Hartzel

Thomas G is the real deal. He was on time, polite, knowledgeable, quick and all around a good dude. He explained what he was going to do before he started and went over things that needed immediate attention or could wait. As a new home …

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m. stroik

Our garage door was in dire need of an automatic door opener. When I made the call to O'Brien Garage Doors, they were so polite & listened caringly to what I had to say. They got us in right away and when Thomas G. came he just made us …

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R Parodo

I contacted several companies for quotes and O’Brien was the only one nice enough to get back to me and squeezed me in quickly to boot. Next time I need door service, I know who I am calling!

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Rod daering

The garage door closed, then bam! A spring breaks! It's Friday night, after 5pm. I found the O'Brien sticker in the garage from when they did a tune up, so I called. Scheduled for the am, Saturday! Tom arrived, early actually. Tom quickly …

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Albert Lagore

Thomas was quite the professional. Service was timely and efficient and left me with a confident feeling. Good stuff. Thanks

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Mark Ulmen

O'Brien did a great job, inspecting our garage door, offering options, and giving our garage door a tune-up!

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Mark Goskowicz

We are very pleased with our new Grage Door. I especially liked the service and care given to make sure everything was working properly. I know there are many choices out there if you want to buy a new Garage Door, and we looked at several …

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Todd Ladwig

Great Service and the technician "Thomas" was very knowledgeable and detailed in explaining and showing all necessary work that would need to be done.

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Don Woods

You won't find better. Everything from the moment I called to the moment my service was completed was first class. Not a coincidence that Thomas and Obrien are 5 stars. Havent used door daily yet but EXTREMELY happy with my experience …

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Lori Fligor

Thomas made sure our new garage door opener was installed properly and answered all of our questions. Very professional and friendly service. Thank you!

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David Haase

We had Thomas G. come out August 8th Wednesday morning, we were very satisfied with the customer service the honesty and quality of work would definitely recommend obrien garage doors to friends and family!

THANKS THOMAS G. YOU DID A …

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Stephen Buchman

Very knowledgeable and reasonable.

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Douglas Mageski

We had problems with sensors and they were out next day. Thomas was a great technician and was very polite and professional. He worked very efficiently and was down to earth. Great first impression and I will certainly call for future …

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Nick Zimmer

Thomas from O'Brien was great! We had two garage doors and openers serviced today and they've never worked better! Thanks!

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Heather Leffler

Our daughter backed into the garage door and Thomas came out to fix the door! He was awesome, not only did he insure the door was working properly he took the old garage door with him on a very cold night in April! Awesome customer …

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Jill Riemann

Thomas was a great technician. Very helpful! He had to run and get parts and make another service call in between, but he made sure it all got done on the same day. Was at our house probably until 8:30 at night. I appreciated his commitment…

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Gregory W

Very easy and no hassle!

David C

I was impressed how quickly they got it fixed and they the garage door works exactly like it should. He pointed out some other issues that will come into play and he had all the parts on his truck to get it fixed.

Ken D

Danny was friendly, quick and efficient. I would recommend them.

Barbara Burey

Repair person was very.professional. diagnosed the problem and gave me an estimate immediately. Even went & bought a new tool since the springs on the door were so old!

via Google
Diane W

Very professional and knowledgeable. Very nice and helpful.

Erica Smith

We called on a Sunday and got a late Tuesday appointment. O'Brien came recommended from our neighbor. Jose came out and was very thorough, professional, and did a great job explaining our options. No high pressure sales tactics, just facts …

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Joachim Scholz

Our old Stanley garage door opener did not work any longer. It was replaced by a O'Brien Specialist with a new Door Opener 8760 Chain Drive Lift Master. The repair was done on time fast and very clean with all required adjustments. This was…

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Julie

Ramon was so thorough. He explained how everything worked, did a fantastic job, and cleaned up after the work was completed. I am very happy with the outcome.

Bonnie B

Garage door on schedule. Thank you.

Dawn

Great service from Roman (spelling?) It was fast and we believe we got a fair price for the new unit and installation

barbara ziegler

Ramon of O'Brien's made all our garage door problems vanish. Ramon saved me $1,000 compared to Precision's price. O'Brien's Garage Doors in Cedarburg, WI should pay him very, very well. Ramon is a top class technician and should be awarded …

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Lexi R

Very good service from O'Brien Garage Doors. Ramon was the technician who came to my grandmother's to fix her garage door and she was extremely pleased with his work. He was friendly, efficient, and provided a great experience.

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Brian Feltes

Technician was on time, provided great customer service and completed the repairs to my satisfaction.

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Fan Zhang

I really liked the guys repaired my garage doors. very knowledgeable and answered my questions very quick in the simplest way possible,. Very respectful and excellent customer service.

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